Shareware Overload Trio 2

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Text File | 1992-10-26 | 105KB | 2,836 lines

.HE TEXT LIST FOR LIBRARY: LTRBNS * = Local Variable 01.01 ** ADDRESS - INDIVIDUAL - NO COMPANY NAME ***************** ___1___ ___2___ ___3___ ___4___ ___5___ ___6___: 01.02 ** ADDRESS - WITH COMPANY NAME **************************** ___1___ ___2___ ___7___ ___3___ ___4___ ___5___ ___6___: 01.03 ** ADDRESS - WITH COMPANY NAME & SUBJECT LINE ************* ___1___ ___2___ ___7___ ___3___ ___4___ ___5___ Subject: ___8___ ___6___: 01.04 ** ADDRESS - WITH ATTENTION LINE ************************** ___1___ ___7___ ___3___ ___4___ ___5___ Attention: ___2___ 01.05 ** ADDRESS - WITH ATTENTION LINE & SUBJECT LINE *********** ___1___ ___7___ ___3___ ___4___ ___5___ Attention: ___2___ Subject: ___8___ 01.06 ** CLOSING - YOURS TRULY & SIGNATURE ONLY ***************** Yours truly, ___9___ 01.07 ** CLOSING - YOURS TRULY - CO. NAME & SIGNATURE *********** Yours truly, ___10___ ___9___, ___11___ 01.08 ** CLOSING - SINCERELY & SIGNATURE ONLY ******************* Sincerely, ___9___ 01.09 ** CLOSING - CORDIALLY & SIGNATURE ONLY ******************* Cordially, ___9___ 01.10 *** CLOSING - VERY TRULY YOURS & SIGNATURE ONLY *********** Very truly yours, ___9___ 01.11 *** ADDRESS - WRITER'S & ADDRESSEE'S NAME & ADDRESS ******* ___9___ ___12___ ___13___ ___14___ ___1___ ___2___ ___3___ ___4___ ___5___ ___6___: 01.12 *** ADDRESS - LETTERHEAD - ADDRESSEE'S NAME & ADDR ******** ___1___ ___2___ ___3___ ___4___ ___5___ ___6___: 01.13 *** CLOSING - SINCERELY WITH NAME AND TITLE *************** Sincerely, ___9___ ___11___ 01.14 *** CLOSING - SINCERELY WITH NAME, TITLE, ENCLOSURE ******* Sincerely, ___9___ ___11___ Enclosure 01.15 *** CLOSING - CORDIALLY WITH NAME AND TITLE *************** Cordially, ___9___ ___11___ 01.16 *** CLOSING - YOURS TRULY WITH NAME AND TITLE ************* Yours truly, ___9___ ___11___ 01.17 *** CLOSING - RESPECTFULLY WITH NAME AND TITLE ************ Respectfully, ___9___ ___11___ 02.01 ** AGREEMENT - VERBAL, CONFIRMATION - EMPLOYER ABSENT ***** ___15__▀ i≤ iε ___16__▀ anΣ no⌠ expecteΣ bacδ iε thσ officσ unti∞ ì ___17___. Beforσá ___18__▀ left¼á ___18__▀ authorizeΣ mσ t∩ tel∞á yo⌡á tha⌠ ì ___18__▀á agree≤á t∩ ___19___«á Thi≤ lette≥á wil∞á confirφá tha⌠ ì arrangement. If you have any questions please let me know. 02.02 ** ANNOUNCEMENT - ADOPTION OF NEW POLICIES **************** ___20___ TO: ___21___ FROM: ___9___ SUBJECT: ___22___ ___23__▀ ß ne≈ polic∙ ha≤ beeε adopteΣ b∙ ___24__▀ concerninτ thσ ì above subject, as follows: ___25___ ╔ wil∞ appreciatσ eacΦ oµ yo⌡ makinτ surσ yo⌡ understanΣ thi≤ ne≈ ì polic∙ anΣ especiall∙ you≥ cooperatioε iε makinτ i⌠ worδ fo≥á thσ ì benefit of our organization. Everyonσá benefit≤ froφ ß smoothl∙ ruε organizatioε anΣá s∩á you≥ ì assistancσá iεá implementinτ thesσ rule≤ wil∞ bσá appreciateΣá b∙ ì everyone. Thank you. 02.03 ** ANNOUNCEMENT - DEATH OF A SALESMAN & REPLACEMENT ******* Fo≥á ßá lonτ timσ yo⌡ havσ beeε ß valueΣ custome≥á anΣá gavσá ou≥ ì salesman¼á ___26___¼á ßá warφ reception«á Regretfully¼á wσá mus⌠ ì inform you that ___26___ suddenly died ___27___. Thi≤ i≤ ß quicδ notσ t∩ le⌠ yo⌡ kno≈ tha⌠ ___15__▀ wil∞ bσ takinτ ì ove≥ ___26___'≤á territor∙ anΣ wil∞ bσ droppinτ iε oε yo⌡á soon«á ì Wσá thinδ ver∙ highl∙ oµ ___15__▀ anΣ ___28__▀ knowledgσá oµá ou≥ ì product. Wσá arσ surσ tha⌠ yo⌡ wil∞ continuσ t∩ enjo∙ thσ samσá profitablσ ì and pleasant relationship that you knew with ___26___. 02.04 ** ANNOUNCEMENT - INCREASE IN SERVICE CHARGES ************* Therσ ha≤á beeεá ßá rapiΣá risσ iε labo≥á anΣá operatinτá costs«á ì Becausσá oµá thesσ facts¼á ___29__▀ reluctantl∙á ha≤á decideΣá t∩ ì increase its charges on ___30___. Thesσ servicσ chargσ increase≤ wil∞ var∙ dependinτ oε thσ servicσ ì you≥ compan∙ uses« Iµ yo⌡ havσ an∙ questions¼á pleasσ cal∞ u≤ a⌠ ì ___31___. Wσá appreciatσ you≥ patronagσ anΣ looδ forwarΣ t∩ continuinτá ou≥ ì mutually beneficial business relationship. 02.05 ** ANNOUNCEMENT - MERGER OF BUSINESSES ******************** Effectivσáá ___32___¼áá ___33__▀á wil∞á becomσá associateΣáá witΦ ì ___34___«á Thi≤ merge≥ provide≤ addeΣ strengtΦ t∩ ___34__▀á botΦ ì iε term≤ oµ publiπ acceptancσ anΣ operatinτ capita∞ anΣ wσ expec⌠ ì t∩á bσá ablσ t∩ servσ ou≥ customer≤ morσá efficientl∙á thaεá eve≥ ì before. Yo⌡ wil∞ bσ pleaseΣ t∩ kno≈ tha⌠ ___35__▀ oµ you≥ olΣ friend≤ anΣ ì acquaintance≤á a⌠á ___34__▀á wil∞ remaiε oε ou≥á stafµá anΣá tha⌠ ì ___36__▀á oµá thσ employee≤ oµ ___33__▀ wil∞ bσ joininτá theφá t∩ ì servσ yo⌡ better«á A≤ thσ ne≈ owner≤ oµ ___33__▀ wσ d∩ no⌠á wisΦ ì t∩á disturΓ thσ relationship≤ whicΦ havσ beeε buil⌠ u≡á ove≥á thσ ì years with its valued customers. 02.06 ** ANNOUNCEMENT - NEW BUSINESS LOCATION ******************* Iεá keepinτ witΦ ou≥ neeΣ fo≥ ß convenien⌠ locatioεá fo≥á servinτ ì ou≥á clientele¼á wσ arσ prouΣ t∩ announcσ thσ ___37__▀ i≤á movinτ ì its operations to ___38___ on or about ___39___. Wσ believσ yo⌡ wil∞ finΣ thi≤ ne≈ locatioε ß convenien⌠ placσá t∩ ì d∩ futurσ busines≤ witΦ us«á Wσ thinδ ou≥ facilitie≤ therσá wil∞ ì enable us to provide you better service in the future. Wh∙á no⌠á comσá b∙ sometimσ afte≥ ou≥ movσ anΣ le⌠á u≤á sho≈á yo⌡ ì around┐á Yo⌡ wil∞ probabl∙ bσ interesteΣ iε thσ ___40__▀ wσ havσ ì added to our business. We look forward to seeing you soon. 02.07 ** ANNOUNCEMENT - NEW EMPLOYEE OF A BUSINESS ************** I⌠á i≤á witΦá ß grea⌠ dea∞ oµ pleasurσ tha⌠ wσá advisσá yo⌡á tha⌠ ì effectivσá ___41___¼á ___42__▀á wil∞á bσá joininτá ou≥á stafµá a⌠ ì ___43__▀á a≤á ___44___«á ___15__▀á come≤ froφá ßá backgrounΣá oµ ì ___45___, and ___18___ is highly qualified for this position. Wσ looδ forwarΣ t∩ ou≥ continueΣ busines≤ relationshi≡ anΣá thinδ ì yo⌡á wil∞ bσ pleaseΣ witΦ you≥ futurσ dealing≤ witΦá ou≥á compan∙ ì through ___15___. 02.08 ** ANNOUNCEMENT - NEW HOME FURNISHINGS STORE OPENING ****** ___46__▀ ha≤ openeΣ ß ne≈ storσ iε ___47__▀ a⌠ ___48__▀ whicΦá wσ ì thinδá yo⌡á wil∞á enjoy«áá ___46__▀á ha≤á beeεá satisfyinτá homσ ì furnishinτá need≤ sincσ ___49___«á Ou≥ experiencσ ha≤á showεá u≤ ì tha⌠ wheε yo⌡ shop¼á yo⌡ wan⌠ selection¼á quality¼á availability¼ ì and value. We can offer you all this and more! Wσá havσ expandeΣ ou≥ inventor∙ oµ furnishing≤ oµá ove≥á ___50__▀ ì rooφá grouping≤ t∩ includσ ___51___«á Thi≤á collectioεá feature≤ ì ___52__▀á a≤ wel∞ a≤ man∙ othe≥ famou≤ namσ brand≤ tha⌠á completσ ì our ___53___ inventory. A≤ aε introductor∙ offe≥ t∩ visi⌠ ou≥ ne≈ ___47__▀á store¼á we'rσ ì offerinτá yo⌡á ßá ___54__▀á discoun⌠á oεá AL╠á regularl∙áá priceΣ ì merchandise«á Wσ als∩ havσ ß "get-acquaintedó gif⌠ fo≥ you«á I⌠ ì i≤á ___55__▀á whicΦá i≤á absolutel∙ FRE┼á witΦá an∙á purchasσá oµ ì ___56___ or more. You have a choice of ___57___ to select from. T∩ makσ shoppinτ eveε morσ oµ ß convenience¼ ___46__▀ invite≤ yo⌡ ì t∩ opeε ß chargσ accoun⌠ witΦ us¼ today«á WitΦ thi≤ carΣ yo⌡ caε ì chargσá you≥ purchase≤ anΣ no⌠ havσ t∩ bσ concerneΣ abou⌠ ßá dowε ì paymen⌠á o≥ tyinτ u≡ you≥ othe≥ chargσ cards«á AnΣá you≥á credi⌠ ì carΣ wil∞ bσ welcomeΣ a⌠ an∙ oµ ou≥ ___58__▀ othe≥ store≤á acros≤ ì the United States. Al∞ yo⌡ havσ t∩ d∩ i≤ completσ thσ coupoε belo≈ anΣ returε i⌠á iε ì thσ postpaiΣ envelopσ tha⌠ i≤ encloseΣ fo≥ you≥ convenience« Wh∙ ì not do it today? 02.09 ** ANNOUNCEMENT - NEW TELEPHONE NUMBER ******************** Iε orde≥ t∩ servσ yo⌡ better¼á wσ havσ recentl∙ moveΣ anΣ changeΣ ì our telephone number to ___59___. Wσá wil∞á appreciatσ i⌠ ver∙ mucΦ iµ yo⌡ wil∞ makσ notσá oµá thi≤ ì changσá iε you≥ record≤ t∩ makσ i⌠ easie≥ fo≥ yo⌡ t∩ contac⌠á us¼ ì if necessary, in the future. 02.10 *** ANNOUNCEMENT - PROMOTION OF AN EMPLOYEE *************** I⌠ i≤ ß pleasurσ t∩ writσ thi≤ lette≥ advisinτ yo⌡ tha⌠ effectivσ ì ___41___¼á ___15__▀ i≤ beinτ promoteΣ t∩ thσ positioε oµ ___44__▀ ì witΦ ___43___«á ___15__▀ ha≤ beeε employeΣ witΦ u≤ fo≥á ___60__▀ ì year≤á iεá thσ capacit∙ oµ ___61___¼á anΣá ha≤á madσá significan⌠ ì contributions to our success. ___18__▀ wil∞á probabl∙ bσ iε toucΦ witΦ yo⌡ iε thσ nea≥ future«á ì I am sure you will find this contact rewarding. 02.11 *** ANNOUNCEMENT - RATE INCREASE - INCREASED COSTS ******** Effectivσ ___41___¼á therσ wil∞ bσ ß smal∞ increasσ iε ou≥á rate≤ ì fo≥á ___62___¼á necessitateΣá b∙ ß continuinτ risσá iεá cost≤á oµ ì providinτá thi≤á service«á ┴ cop∙ oµ ou≥ ne≈á ratσá schedulσá i≤ ì enclosed for your information. ╔á aφ surσ thi≤ modes⌠ increasσ wil∞ bσ morσ thaε offse⌠á b∙á thσ ì improveΣá service≤ wσ offe≥ anΣ wσ intenΣ t∩á continuσá providinτ ì more for your money than you can obtain elsewhere. 02.12 *** ANNOUNCEMENT - RESIGNATION OF AN EMPLOYEE ************* Likσá mos⌠ oµ ou≥ ___63___¼á yo⌡ ma∙ bσ awarσ tha⌠á oεá ___64___¼ ì ___15___¼á ou≥ ___44__▀ wil∞ n∩ longe≥ bσ witΦ ou≥ compan∙ duσ t∩ ì ___28___ resignation. ___15__▀ ha≤ beeε witΦ u≤ ___60__▀ year≤ anΣ madσ man∙ friend≤ iε ì thσá business«á Whilσ wσ wisΦ ___65__▀ wel∞ iεá ___28__▀á caree≥ ì elsewhere, ___28___ presence here will be missed. However¼á wσá arσá completel∙á confiden⌠á tha⌠á you≥á need≤á wil∞ ì continuσá t∩ bσ serveΣ wel∞ b∙ ou≥ othe≥ employee≤ wh∩ havσá man∙ ì years experience in this business. 02.13 *** ANNOUNCEMENT - RETIREMENT OF AN EMPLOYEE ************** Likσá mos⌠ oµ ou≥ ___63___¼á yo⌡ ma∙ bσ awarσ tha⌠á oεá ___64___¼ ì ___15___¼á ou≥ ___44__▀ wil∞ n∩ longe≥ bσ witΦ ou≥ compan∙ duσ t∩ ì ___28___ retirement. ___15__▀ ha≤ beeε witΦ u≤ ___60__▀ year≤ anΣ madσ man∙ friend≤ iε ì thσáá business«áá Whilσá wσá wisΦá ___65__▀á wel∞á iεáá ___28__▀ ì retirement, ___28___ presence here will certainly be missed. However¼á wσá arσá completel∙á confiden⌠á tha⌠á you≥á need≤á wil∞ ì continuσá t∩ bσ serveΣ wel∞ b∙ ou≥ othe≥ employee≤ wh∩ havσá man∙ ì years experience in the business. 02.14 *** ANNOUNCEMENT - TRANSFER OF AN EMPLOYEE **************** Likσá mos⌠ oµ ou≥ ___63___¼á yo⌡ ma∙ bσ awarσ tha⌠á oεá ___64___¼ ì ___15___¼á ou≥ ___44__▀ wil∞ n∩ longe≥ bσ witΦ thi≤ officσ oµ thσ ì company due to ___28___ transfer to ___38___. ___15__▀ ha≤ beeε witΦ u≤ ___60__▀ year≤ anΣ madσ man∙ friend≤ iε ì thσ business«á Whilσ wσ wisΦ ___65__▀ wel∞ iε ___28__▀ transfer¼ ì ___28___ presence here will certainly be missed. However¼á wσá arσá completel∙á confiden⌠á tha⌠á you≥á need≤á wil∞ ì continuσá t∩ bσ serveΣ wel∞ b∙ ou≥ othe≥ employee≤ wh∩ havσá man∙ ì years experience in the business. 03.01 ** APOLOGY - BAD BEHAVIOR AT OR AFTER A MEETING *********** M∙ behavio≥ a⌠ ___66__▀ ___67__▀ ou≥ recen⌠ ___68__▀ meetinτá wa≤ ì deplorable. ╔ caε assurσ yo⌡ tha⌠ i⌠ wil∞ no⌠ happeε again« ╔ wa≤ wrong«á ╔ ì have no excuses. I am very sorry. 03.02 ** APOLOGY - COLLECTION LETTER CROSSED WITH PAYMENT ******* Thank you for sending your payment on your ___69___ bill. Ou≥á collectioε letter≤ proceeΣá automatically«á Occasionall∙á ß ì paymen⌠ crosse≤ iε thσ mail«á Thi≤ i≤ obviousl∙ wha⌠ happeneΣ iε ì your case. You≥á check¼á oµ course¼á ha≤ beeε properl∙ documenteΣá anΣá you≥ ì account is currently marked paid in full. 03.03 ** APOLOGY - DELAYED SHIPMENT ***************************** Wσá arσ sorr∙ fo≥ thσ dela∙ iε makinτ ou≥ recen⌠ shipmen⌠ t∩á yo⌡ ì of ___70___. Duσ t∩ somσ unexpecteΣ problems¼ thσ orde≥ coulΣ no⌠ bσ filleΣ a≤ ì promptl∙ a≤ wσ haΣ hoped«á Wσ trus⌠ thi≤ ha≤ no⌠ causeΣ yo⌡á to∩ ì mucΦ inconveniencσ anΣ assurσ yo⌡ wσ wil∞ d∩ ou≥ bes⌠ t∩ seσ tha⌠ ì it does not happen again. Thank you for your patience. 03.04 ** APOLOGY - FAILURE TO KEEP AN APPOINTMENT *************** Therσá i≤á absolutel∙ n∩ excusσ fo≥ m∙ no⌠ meetinτ witΦá yo⌡á fo≥ ì ___71__▀á o≥ a⌠ leas⌠ gettinτ worΣ t∩ yo⌡ oµ m∙ inabilit∙á t∩á d∩ ì so«á Thσá appointmen⌠ wa≤ writteε oε m∙ calenda≥ bu⌠á someho≈á ╔ ì thought our meeting was for next ___72___. Pleasσá forgivσá me«á ╔ aφ eage≥ t∩ talδ t∩ yo⌡á anΣá wil∞á cal∞ ì ___73__▀á t∩á seσ iµ wσ caε arrangσ ß meetinτá beforσá yo⌡á leavσ ì town. I will not let you down this time. 03.05 ** APOLOGY - INCORRECT OR INCOMPLETE SHIPMENT ************* Wσ arσ sorr∙ fo≥ thσ erro≥ wσ madσ iε ou≥ recen⌠ shipmen⌠ t∩á yo⌡ ì of ___70___. ┴ replacemen⌠ shipmen⌠ i≤ beinτ madσ t∩ correc⌠ thi≤á error«á Wσ ì hope¼ witΦ thi≤ shipment¼á tha⌠ you≥ orde≥ ha≤ no≈ beeε filleΣ t∩ ì your satisfaction. If not, please let us know. Thank you for your patience. 03.06 ** APOLOGY - UNSATISFACTORY SERVICE PROVIDED ************** Wσ sincerel∙ regre⌠ thσ unsatisfactor∙ servicσ yo⌡ receiveΣá froφ ì our ___74___ recently. A≤á ßá patroε oµ ou≥ establishment¼á yo⌡ shoulΣá kno≈á tha⌠á sucΦ ì servicσ i≤á no⌠á customar∙á anΣá wσ wisΦ t∩á apologizσá fo≥á it«á ì ThrougΦ carefu∞ selectioε anΣ supervisioε oµ ou≥ employee≤ wσ tr∙ ì t∩á seσá tha⌠á ou≥ customer≤ arσ takeε carσá oµá efficientl∙á anΣ ì courteousl∙á a⌠á al∞á times«á Wheε thi≤á i≤á no⌠á thσá case¼á wσ ì appreciate having the matter called to our attention. Thanδá yo⌡ fo≥ takinτ thσ timσ t∩ writσ u≤ anΣ wσ shal∞ tr∙á eveε ì harde≥á iε thσ futurσ t∩ givσ yo⌡ thσ kinΣ oµ servicσ yo⌡á expec⌠ ì from our employees. 03.07 ** APPOINTMENT - CANCELLATION, REQUEST FOR LATER DATE ***** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. ╔ regre⌠ tha⌠ ___18__▀ wil∞ bσ unablσ t∩ kee≡ you≥ appointmen⌠ oε ì ___75__▀ a≤ scheduled«á Pleasσ le⌠ mσ kno≈ iµ yo⌡ woulΣ likσá t∩ ì arrange for another meeting at a later date. 03.08 ** APPOINTMENT - CANCELLATION, PROPOSAL TO RE-SCHEDULE **** Thσá prospec⌠ oµ meetinτ witΦ yo⌡ a⌠ ___76__▀ oε ___77__▀á wa≤á ß ì ver∙ pleasan⌠ onσ fo≥ me«á ╔ haΣ lookeΣ forwarΣ t∩ i⌠ witΦ grea⌠ ì anticipation«á Tha⌠á i≤ thσ reasoε ╔ aφ extremel∙ sorr∙ t∩á tel∞ ì you that I will be unable to keep the appointment due to ___78___. A⌠ thσ presen⌠ time¼ ╔ don'⌠ kno≈ wheε ╔ wil∞ bσ availablσ fo≥ aε ì appointment¼ bu⌠ iµ yo⌡ wil∞ checδ iε ß fe≈ ___79__▀ m∙ secretar∙ ì will set up another appointment at your convenience. 03.09 ** APPOINTMENT - CONFLICT REPORTED IN EMPLOYER'S ABSENCE ** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. ╔ havσ checkeΣ ___28__▀ schedulσ anΣ finΣ tha⌠ ___18__▀ ha≤ othe≥ ì plan≤ fo≥ thσ datσ yo⌡ suggest« However¼ ╔ wil∞ cal∞ you≥ lette≥ ì t∩á ___28__▀á attentioεá jus⌠ a≤ sooεá a≤á ___18__▀á return≤á anΣ ì perhaps you can make arrangements for another date. 03.10 *** APPOINTMENT - DELAYED INDEFINITELY DUE TO ABSENCE ***** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. Beforσá ___18__▀á lef⌠ ___18__▀ indicateΣ tha⌠ i⌠ woulΣá bσá morσ ì convenien⌠ t∩ mee⌠ witΦ yo⌡ a⌠ somσ late≥ time« Wil∞ yo⌡ bσ gooΣ ì enough to get in touch with us in a few ___79___. 03.11 *** APPOINTMENT - DELAYED INDEFINITELY REGARDING PROPOSAL * ___15__▀á i≤á iε ___16__▀ a⌠ thi≤ time«á Beforσá ___18__▀á left¼ ì however¼á ___18__▀ indicateΣ tha⌠ littlσ coulΣ bσ accomplisheΣ b∙ ì ß meetinτ regardinτ you≥ proposa∞ a⌠ thi≤ time«á ___18__▀á askeΣ ì mσá t∩ writσ yo⌡ suggestinτ tha⌠ consideratioε oµ thi≤ matte≥á bσ ì postponed for a few ___79___. Iµ yo⌡ woulΣ contac⌠ ___65__▀ agaiε iε ß fe≈á ___79___¼á ___18__▀ ì anticipate≤á tha⌠ therσ ma∙ bσ aε opportunit∙ fo≥ morσá favorablσ ì consideration of your proposal at that time. 03.12 *** APPOINTMENT - POSTPONED DUE TO EMPLOYER'S ABSENCE ***** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___«á However¼á beforσá ___18__▀ left¼á ___18__▀á indicateΣ ì ___18__▀á wa≤á anxiou≤á t∩ ge⌠ togethe≥ witΦá yo⌡á shortl∙á afte≥ ì ___28___ return. Wil∞á yo⌡á telephonσá mσá herσ a⌠ ___80__▀ anΣá le⌠á mσá kno≈á iµ ì ___68__▀ oε ___81__▀ woulΣ bσ convenien⌠ fo≥ you« Iµ so¼á ╔ wil∞ ì makσá thi≤á ß definitσ appointmen⌠ fo≥ yo⌡ anΣ ___15__▀á t∩á mee⌠ ì after ___28___ return. 03.13 *** APPOINTMENT - PROPOSED FOR A DEFINITE TIME ************ Therσá arσ detail≤ whicΦ ___82__▀ woulΣ likσ t∩ discus≤ witΦá yo⌡ ì in connection with ___83___. Ho≈á woulΣá yo⌡á likσ t∩ havσ ___84__▀ dro≡á b∙á oεá ___75__▀á a⌠ ì ___85__▀á t∩á visi⌠ oε thi≤ subject«á ___86__▀ woulΣá enjo∙á thσ ì opportunit∙á t∩á visi⌠ witΦ yo⌡ anΣ ge⌠ you≥á reaction≤á oεá thi≤ ì matter«á Iµ thi≤ i≤ no⌠ ß convenien⌠ time¼á pleasσ le⌠á ___87__▀ ì know what time you would prefer ___87___ to get together. 03.14 *** APPOINTMENT - PROPOSED WITH TIME FOR IT LEFT OPEN ***** Ho≈á abou⌠ meetinτ witΦ ___88__▀ somσ timσ iε thσ nea≥ futurσá t∩ ì discus≤ ___83___« ___86__▀ woulΣ enjo∙ gettinτ togethe≥ witΦ yo⌡ ì and getting your reactions on this matter. Le⌠ ___87__▀ kno≈ wha⌠ timσ woulΣ bσ mos⌠ convenien⌠ fo≥ ___87__▀ ì to call on you and ___82___ will consider it a definite date. 03.15 *** APPOINTMENT - REFUSED FOR THE PRESENT TIME ************ Thanδ yo⌡ fo≥ you≥ lette≥ oµ ___89___¼á suggestinτ tha⌠á ___90__▀ ì get together on ___75___ to discuss ___83___. Unfortunately¼á duσ t∩ aε unusuall∙ ful∞ schedule¼á ___86__▀ wil∞ ì not be able to keep any additional appointments at that time. Wil∞ yo⌡ bσ gooΣ enougΦ t∩ ge⌠ iε toucΦ iε ß fe≈á ___79___¼á wheε ì ___82___ will be happy to arrange for a meeting? 03.16 *** APPOINTMENT - REFUSED INDEFINITELY ******************** Thanδ yo⌡ fo≥ you≥ lette≥ oµ ___89___¼á suggestinτ tha⌠á ___90__▀ ì get together on ___75___ to discuss ___83___. Righ⌠á no≈á ___82__▀á d∩á no⌠ fee∞á tha⌠á sucΦá ßá meetinτá woulΣ ì accomplisΦá mucΦ iε thσ wa∙ oµ result≤ anΣ woulΣ rathe≥á postponσ ì it until a later date. You≥á interes⌠ i≤ appreciateΣ anΣ ___82__▀ wil∞ bσ iε toucΦá witΦ ì yo⌡ wheε ___82__▀ fee∞ thσ timσ i≤ morσ propitiou≤ fo≥ ß fruitfu∞ ì meeting. 03.17 *** APPOINTMENT - REMINDER OF PREVIOUSLY MADE APPOINTMENT * Thi≤á i≤á ßá reminde≥ tha⌠ wσ havσ ßá ___71__▀á a⌠á ___91__▀á fo≥ ì ___92__▀ a⌠ ___93___«á Sincσ wσ madσ thi≤ datσ somσ timσ ago¼á ╔ ì thought I would jog your memory. ╔ looδ forwarΣ t∩ seeinτ yo⌡ then¼ a≤ ╔ aφ surσ wσ wil∞ havσ mucΦ ì to discuss. 04.01 ** APPRECIATION - EMPLOYEE'S JOB WELL DONE **************** Thanks¼á ___15___¼á anΣ al∞ thσ othe≥ peoplσ workinτ a⌠ ___29___¼ ì fo≥á ßá joΓ wel∞ donσ durinτ thσ pas⌠ yea≥á anΣá mos⌠á especiall∙ ì during the ___94___ rush. Wσá appreciatσ you≥ interes⌠ iε ___29__▀ a≤ wel∞ a≤ thσá courtes∙ ì and cooperation you have displayed. 04.02 ** APPRECIATION - FOR A NICE BUSINESS RECEPTION *********** Thanks a lot, ___15___! ╔á appreciatσá you≥ interes⌠ yo⌡ havσ showε me«á Ofteεá time≤á ╔ ì encounte≥ difficul⌠ purchasinτ agent≤ anΣ sale≤ managers« That'≤ ì wh∙ ß warφ receptioε sucΦ a≤ thσ onσ yo⌡ gavσ mσ i≤ ßá delightfu∞ ì experience. ╔ hopσ t∩ continuσ ou≥ mutuall∙ satisfyinτ relationship« Thanks¼ ì again for being so pleasant to do business with. 04.03 ** APPRECIATION - ON ANNIVERSARY OF RELATIONSHIP ********** I⌠ give≤ ___87__▀ grea⌠ pleasurσ t∩ reminΣ yo⌡ tha⌠ wσ havσá beeε ì doinτá busines≤á togethe≥ fo≥á ___95___«á SucΦá pleasant¼á long-ì standinτ relationship≤ d∩ no⌠ occu≥ b∙ chance«á The∙ reflec⌠ thσ ì mutua∞ confidencσ anΣ loyalt∙ tha⌠ havσ developeΣ betweeε u≤ ove≥ ì this period. Wσá herσá a⌠ ___24__▀ wisΦ t∩ extenΣ t∩ yo⌡ anΣá you≥á stafµá ou≥ ì heartiest thanks and wish you continued future success. 04.04 ** APPRECIATION - PUNCTUAL PAYMENT OF ACCOUNT ************* Iεá m∙á work¼á ╔á rarel∙ comσ acros≤ account≤ tha⌠á arσá iεá gooΣ ì standing« Therefore¼ ╔ aφ writinτ yo⌡ personall∙ t∩ le⌠ yo⌡ kno≈ ì tha⌠ ___29__▀ appreciate≤ you≥ promptnes≤ iε payinτ you≥ account« ì You make my job easier and more enjoyable. Iµ yo⌡ eve≥ havσ ß probleφ witΦ shoppinτ a⌠ ou≥ store¼á pleasσ d∩ ì no⌠á hesitatσá t∩á cal∞ me«á ╔ wil∞ bσ mos⌠ happ∙á t∩á seσá tha⌠ ì everythinτá possiblσá i≤á donσá t∩á makσá you≥á associatioεá witΦ ì ___29___ continue to be mutually agreeable. Thank you again for your consistent punctuality and reliability. 04.05 ** APPRECIATION - SEASONAL, FOR A GOOD RELATIONSHIP ******* A≤ thσ ___96__▀ approaches¼á ___82__▀ can'⌠ hel≡ bu⌠ thinδá abou⌠ ì ho≈ mucΦ morσ enjoyablσ i⌠ wil∞ be¼á duσ t∩ thσ fac⌠ tha⌠ wσá caε ì count ___24___ among our ___63___. Ou≥á relationshi≡ witΦ yo⌡ ha≤ alway≤ beeε onσá oµá understandinτ ì anΣá cooperation«á Afte≥á doinτ busines≤ witΦ yo⌡á fo≥á ___95__▀ ì ___82__▀á havσá comσ t∩ believσ tha⌠ yo⌡ arσ onσá oµá thσá fines⌠ ì ___63___ we have. Iµ ___97__▀ expressioε oµ appreciatioε add≤ t∩ you≥ enjoymen⌠á oµ ì this special season of the year, ___82___ will be well rewarded. Pleasσ accep⌠ ___97__▀ bes⌠ wishe≤ fo≥ yo⌡ anΣ your≤ fo≥ ßá happ∙ ì ___96___. 04.06 ** APPRECIATION - TO SALESMAN FOR SALES EFFORTS *********** Congratulation≤á fo≥á finσ salσ effort≤ iεá ou≥á behalf«á Wσá a⌠ ì ___29___ now have an annual sales volume of ___98___. Wσá kno≈ tha⌠ you≥ effort≤ iε securinτ thσ ___99__▀á accoun⌠á ha≤ ì definitely helped us continue our success. Wσ certainl∙ appreciatσ you≥ effort≤ anΣ hopσ the∙ wil∞á continuσ ì to prove as successful in the future as in the past. 04.07 ** APPRECIATION - THANK YOU LETTER FOR A COMPLIMENT ******* Thanδá yo⌡ ver∙ mucΦ fo≥ yo⌡ kinΣ lette≥ oµá ___89__▀á concerninτ ì ___8___. I⌠ i≤ alway≤ gratifyinτ t∩ receivσ ß complimen⌠ likσ your≤á whicΦ ì indicate≤ tha⌠ ou≥ effort≤ t∩ servσ yo⌡ arσ appreciated« Yo⌡ ma∙ ì bσ surσ tha⌠ ou≥ ___100__▀ wil∞ receivσ thσ recognitioεá deserveΣ ì for a job well done. Thank you again for your courtesy. 04.08 ** APPRECIATION - THANK YOU LETTER FOR A FAVOR ************ Thanδá yo⌡á ver∙ mucΦ fo≥á ___101___«á ___82__▀á appreciatσá yo⌡ ì takinτá thσá timσ anΣ makinτ thσ effor⌠ t∩ bσá oµá assistancσá t∩ ì ___87___. I⌠á wa≤á nicσá oµ yo⌡ t∩ providσá ___87__▀á thi≤á assistancσá anΣ ì ___82__▀á wan⌠á yo⌡á t∩ kno≈ ho≈ mucΦá ___82__▀á appreciatσá you≥ ì generosity«á You≥á aiΣá wil∞ bσ invaluablσ iεá helpinτá ___87__▀ ì accomplish ___102___ objectives. Iµ ╔ caε reciprocatσ a⌠ an∙ time¼á pleasσ bσ surσ t∩ le⌠ ___87__▀ ì know. 04.09 ** APPRECIATION - THANK YOU LETTER FOR A SUGGESTION ******* Thank≤á fo≥ you≥ lette≥ oµ ___89__▀ containinτ ß suggestioεá tha⌠ ì ___103___«á Wσá appreciatσá yo⌡á takinτ thσá timσá t∩á writσá u≤ ì concerning this matter. You≥ suggestioε ha≤ beeε passeΣ alonτ t∩ thσ appropriatσ person« ì Yo⌡ ma∙ bσ surσ i⌠ wil∞ bσ giveε ever∙ consideration« A≤ sooε a≤ ì we reach a conclusion, you will hear from us. Thank you, again. 04.10 *** APPRECIATION - THANK YOU LETTER TO A CUSTOMER ********* Just a quick 'thank you' for being one of our customers this year. Wσá appreciatσ you≥ busines≤ anΣ wσ hopσ t∩ continuσ servinτá yo⌡ ì during the coming year. 04.11 *** APPRECIATION - THANK YOU LETTER TO AN EMPLOYEE ******** Iε reviewinτ thσ event≤ oµ thσ pas⌠ year¼ i⌠ i≤ apparen⌠ tha⌠ thσ ì fac⌠á thσ wσ wil∞ begiε anothe≥ yea≥ iε sucΦ wonderfu∞á conditioε ì is largely due to your excellent efforts on behalf of the company. ╔ woulΣ likσ t∩ extenΣ m∙ sincerσ thank≤ t∩á you¼á ___15___¼á fo≥ ì you≥á cooperatioεá anΣ assistancσ iε helpinτá u≤á accomplisΦá ou≥ ì goals«á Bσá assureΣá tha⌠ yo⌡ wil∞ bσ suitabl∙ rewardeΣá a⌠á thσ ì earliest possible time. Meanwhile¼á ╔á woulΣ likσ t∩ wisΦ you≥ anΣ your≤ thσ bes⌠ iεá thσ ì coming year. Keep up the good work! 04.12 *** CHARITY - DECLINING TO MAKE A DONATION **************** ╔á aφá sorr∙ tha⌠ ╔ canno⌠ makσ ß donatioε t∩ ___104__▀á a⌠á thi≤ ì time. ╔á aφ involveΣ witΦ severa∞ othe≥ charities«á ╔ kno≈á tha⌠á you≥ ì causσ i≤ genuinσ bu⌠ m∙ financia∞ resource≤ arσ limited«á ╔ havσ ì to make my own choices over the distribution of these funds. I wish you every success in your program. 04.13 *** CHARITY - DECLINING USE OF NAME AS SPONSOR ************ Pleasσ accep⌠ m∙ sincerσ apologie≤ fo≥ havinτ t∩ declinσ thσá usσ ì oµáá m∙á namσá a≤á ßá sponso≥á oµá ___104__▀á ╔á fee∞áá extremel∙ ì uncomfortablσá abou⌠ sponsorinτ somethinτ tha⌠ ╔ havσ no⌠ pu⌠á m∙ ì energie≤ into« ╔ no≈ worδ witΦ ß fe≈ charitie≤ anΣ ╔ jus⌠ d∩ no⌠ ì have the time to add any more at this moment. You≥á causσ ha≤ merit«á ╔ wisΦ yo⌡ wel∞ iε you≥ searcΦá t∩á finΣ ì prominen⌠á name≤ fo≥ you≥ sponsor'≤ list«á Thanδ yo⌡á agaiεá fo≥ ì asking me. 04.14 *** CHARITY - DECLINING - WE GIVE TO THE UNITED WAY ******* Thanδ yo⌡ s∩ mucΦ fo≥ you≥ recen⌠ lette≥ requestinτ ß donatioε t∩ ì ___104___«á However¼áá i⌠á i≤á impossiblσá t∩á suppor⌠á al∞á thσ ì worthwhilσ cause≤á iε eacΦ areß tha⌠ ou≥ compan∙ ha≤ office≤ in«á ì Therefore¼ ou≥ compan∙ make≤ aε annua∞ contributioε t∩ thσ UniteΣ ì Way Fund which then supports many local organizations. Becausσ oµ thσ abovσ policy¼ wσ arσ unablσ a⌠ thi≤ timσ t∩ makσ ß ì contributioε t∩ ___104___«á I⌠ i≤ ß finσ projec⌠ anΣ wσ wisΦ yo⌡ ì luck in your endeavors. 04.15 *** CHARITY - REJECT SOLICITATION FOR A CONTRIBUTION ****** Thanδá yo⌡ fo≥ you≥ recen⌠ reques⌠ fo≥ ß contributioε t∩á suppor⌠ ì the ___24___. ╔á thinδá yo⌡á wil∞ understanΣ tha⌠ ß compan∙á likσá our≤á canno⌠ ì suppor⌠ ever∙ worthwhilσ cause¼ mucΦ a≤ wσ woulΣ likσ to«á Sincσ ì wσ havσ alread∙ contributeΣ t∩ ___105___¼á wσ regre⌠ tha⌠ wσ mus⌠ ì decline any further requests of that kind. Perhap≤á nex⌠á yea≥ wσ wil∞ bσ iε ß positioε t∩á contributσá somσ ì support to this effort. 05.01 ** COMPLAINT - NO NON-CONFORMING GOODS IN FUTURE ********** Thσ ___106__▀ madσ fo≥ ou≥ las⌠ order¼á ___107__▀ arσ to∩ mucΦ a⌠ ì variance from those we ordered. Wσá caεá correc⌠á thesσ ___106___¼á bu⌠ wσ canno⌠á anΣá wil∞á no⌠ ì tolerate a variance like this for the future. 05.02 ** COMPLAINT - OPENING OF LETTER - GOODS UNSATISFACTORY *** Oεá ___108___¼á wσá receiveΣ ou≥ shipmen⌠ oµ ___70__▀á whicΦá wa≤ ì ordered from you on ___109___. 05.03 ** COMPLAINT - GOODS DAMAGED EN ROUTE ********************* Wσ arσ sorr∙ t∩ repor⌠ tha⌠ thσ ___70__▀ wa≤ damageΣ eε routσ anΣ ì is no longer in condition for resale or use. Pleasσá le⌠á u≤ kno≈ wha⌠ disposa∞ yo⌡ wisΦ u≤ t∩á makσá oµá thi≤ ì product and how soon we may expect a replacement. 05.04 ** COMPLAINT - GOODS RECEIVED ARE DEFECTIVE *************** Wσá arσá sorr∙á t∩ repor⌠ tha⌠ thσ ___70__▀á wa≤á defectivσá wheε ì receiveΣ b∙ u≤ duσ t∩ ___110___«á A≤ ß result¼á i⌠ i≤ impossiblσ ì for us to ___111___. Wil∞á yo⌡ pleasσ advisσ wha⌠ dispositioε t∩ makσ oµá thσá produc⌠ ì and when we can expect a replacement shipment or reimbursement. 05.05 ** COMPLAINT - RESPONSE AND REPORT ON ACTION TAKEN ******** Thanδá yo⌡ s∩ mucΦ fo≥ you≥ lette≥ explaininτ thσ inciden⌠á whicΦ ì occurreΣ oε ___112___«á I⌠ i≤ onl∙ wheε peoplσ takσ thσ timσá t∩ ì le⌠á u≤á kno≈á abou⌠á occasiona∞ slip-up≤á tha⌠á wσá caεá rectif∙ ì problem≤á anΣ continuσ t∩ servσ ou≥ customer≤ witΦá courtes∙á anΣ ì reliability. Thσ informatioε iε you≥ lette≥ i≤ no≈ unde≥ investigatioε b∙á ou≥ ì personne∞á office«á Prope≥ disciplinar∙ step≤ wil∞ bσá takeεá t∩ ì thosσ person≤ involved«á Wσ wil∞ tr∙ ver∙ harΣ t∩ makσ surσ tha⌠ ì there will be little chance of a similar circumstance occurring. 05.06 ** COMPLAINT - SHIPMENT OF GOODS DELAYED ****************** On ___109___, we ordered from you ___70___. Thσ shipmen⌠ ha≤ no⌠ ye⌠ arriveΣ anΣ ever∙ day'≤ dela∙ mean≤ los≤ ì anΣ inconveniencσ fo≥ us«á Iµ thi≤ produc⌠ i≤ eεá route¼á pleasσ ì telephone us when to expect receipt. Iµ thσ orde≥ ha≤ no⌠ ye⌠ beeε sen⌠ out¼á wσ woulΣ appreciatσ you≥ ì puttinτá ßá rusΦá oεá it«á Iµ i⌠ ha≤ beeεá helΣá u≡á becausσá oµ ì unavailabilit∙á oµá al∞ o≥ par⌠ oµ thσ orde≥ pleasσ le⌠á u≤á kno≈ ì immediately. Thank you for your attention to this problem 05.07 ** COMPLAINT - SHIPMENT OF GOODS INCORRECT **************** On ___109___, we ordered from you ___70___. Thσá shipmen⌠ ha≤ arrived¼á bu⌠ iε thσ wronτá ___110___«á Pleasσ ì advisσá u≤ wheε wσ caε expec⌠ shipmen⌠ oµ thσ orde≥ wσ sen⌠á and¼ ì if not, how you intend to correct for this defective shipment. 05.08 ** CONFIRMATION - AGREEMENT TERMINATED ******************** Wσ arσ sorr∙ tha⌠ yo⌡ wisΦ t∩ enΣ ou≥ agreemen⌠ tha⌠ ha≤ beeεá iε ì effect for ___49___. We do understand your position. Eveε thougΦ yo⌡ diΣ no⌠ statσ i⌠ iε thσ letter¼ ╔ assumσ tha⌠ yo⌡ ì wisΦ t∩ terminatσ a≤ oµ ___113__▀ insteaΣ oµ extendinτ i⌠ fo≥ thσ ì cancellation period mentioned in the contract. ╔ havσ enjoyeΣ workinτ witΦ you¼á anΣ ╔ kno≈ tha⌠ ou≥ path≤á wil∞ ì cross again in the future. 05.09 ** CONFIRMATION - MATERIALS RECEIVED ********************** Thank you so much for the ___114___ which arrived ___115___. ___82__▀á caε makσ gooΣ usσ oµ thi≤ materia∞ anΣ appreciatσá ver∙ ì much your sending it to ___87___. 05.10 *** CONFIRMATION - MATERIALS RECEIVED, EMPLOYER ABSENT **** Thi≤á wil∞ acknowledgσ receip⌠ toda∙ oµ ___114__▀ whicΦ yo⌡á werσ ì gooΣ enougΦ t∩ senΣ t∩ ___15___«á ╔ wanteΣ t∩ le⌠ yo⌡ kno≈á thi≤ ì materia∞á ha≤ arriveΣ sincσ ___18__▀ ha≤ beeε lookinτ forwarΣá t∩ ì receiving it. ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___«á A⌠ tha⌠ timσ I'φ surσ ___18__▀ wil∞ bσ iε toucΦá witΦ ì you personally. 05.11 *** COMPLAINTS - CUSTOMERS', REGARDING CERTAIN GOODS ****** Wσá havσ beeε receivinτ man∙ complaint≤ froφ ou≥ customer≤á abou⌠ ì you≥ ___106___« The∙ havσ no⌠ beeε satisfactor∙ and¼á therefore¼ ì we have had to refund the purchase price on many of them. Thσá troublσ seem≤ t∩ bσ witΦ thσ las⌠ shipment«á Thσá ___106__▀ ì beforσ seemeΣ sufficien⌠ anΣ wσ diΣ no⌠ havσ an∙ complaint≤á froφ ì our customers. Pleasσá checδá t∩á seσá iµ therσ wa≤ aεá erro≥á iεá makinτá thesσ ì ___106___«á Wσ woulΣ als∩ likσ t∩ sugges⌠ tha⌠ yo⌡ checδ t∩á seσ ì if they are being packed with enough protection for shipping. Wσá havσ ___116__▀ lef⌠ anΣ wσ woulΣ likσ t∩ havσ yo⌡ senΣá u≤á ß ì replacemen⌠á shipment«á Wσ wil∞ wai⌠ fo≥ instruction≤á froφá yo⌡ ì before returning these goods. 05.12 *** CONGRATULATIONS - BUSINESS ACHIEVEMENT **************** Thi≤ i≤ jus⌠ ß brieµ lette≥ t∩ congratulatσ yo⌡ oε thσá excellen⌠ ì record you have made in ___117___. Thσá repor⌠á oµ you≥ recen⌠ accomplishmen⌠ ha≤ jus⌠á comσá t∩á m∙ ì attention«á ╔ aφ reall∙ prouΣ t∩ seσ you≥ progres≤ anΣ wan⌠á yo⌡ ì t∩á kno≈á tha⌠á ╔ recognizσ tha⌠ sucΦá aεá achievemen⌠á woulΣá bσ ì impossible without your loyalty and untiring efforts. Keep up the good work, ___15___. 05.13 *** CONGRATULATIONS - EMPLOYEE'S RETIREMENT *************** Congratulations and best wishes for your retirement. We commend you for your ___49___ of productive service with us. Man∙ oµ you≥ idea≤ havσ beeε instituteΣ withiε ou≥á company«á Wσ ì wil∞á surel∙ mis≤ yo⌡ bu⌠ kno≈ tha⌠ yo⌡ wil∞ enjo∙á you≥á leisurσ ì time« Comσ seσ u≤ often╗á wσ wil∞ alway≤ thinδ oµ yo⌡ a≤ par⌠ oµ ì our family! 05.14 *** CONGRATULATIONS - NEW APPOINTMENT OR JOB ************** Thi≤á i≤ jus⌠ ß brieµ notσ t∩ le⌠ yo⌡ kno≈ ho≈ pleaseΣ ╔á wa≤á t∩ ì hea≥ oµ you≥ ne≈ ___118___« I'φ surσ tha⌠ you≥ proveε capabilit∙ ì iεá thσá fielΣ oµ ___119__▀ wil∞ bσ jus⌠ wha⌠ i≤ needeΣá iεá thi≤ ì position. Best wishes for your future success. 06.01 ** EMPLOYMENT - ABSENTEE RECORD UNSATISFACTORY *********** You≥ worδ ha≤ beeε excellent«á However¼á you≥ absenteσ recorΣ i≤ ì no≈ overshadowinτ you≥ worδ record«á ╔ realizσ tha⌠ you≥á healtΦ ì ha≤á beeεá poo≥á bu⌠á onσ oµá ou≥á joΓá requirement≤á i≤á regula≥ ì attendance«á Wσ havσ difficult∙ schedulinτ wheε wσ canno⌠ depenΣ ì oεá you≥á attendance«á Wσ havσ discusseΣ thi≤ subjec⌠á witΦá yo⌡ ì severa∞á time≤á before«áá No≈á you≥á attendancσá mus⌠á mee⌠á ou≥ ì requirements or we will have to terminate you. 06.02 ** EMPLOYMENT - AGREEMENT CONFIRMATION ******************** Thi≤áá wil∞á confirφá thσá agreemen⌠á madσá ___120__▀á fo≥áá you≥ ì employmen⌠á iε thσ positioε oµ ___121__▀ witΦá ___43__▀á startinτ ì ___41___. 1. The job will have the title: ___122___ 2. Your duties will involve ___123___. 3. The beginning salary is ___124___. ╔á aφ surσ yo⌡ wil∞ enjo∙ you≥ worδ a⌠ ___43__▀ anΣ ╔ aφá pleaseΣ ì to know you will be with us shortly. 06.03 ** EMPLOYMENT - INFORMAL LETTER CONTRACT ****************** This letter is will constitute an agreement between you and ___43___ for your employment as ___122___. 1. You agree to ___123___. 2«á You≥ employmen⌠ wil∞ begiε ___41__▀ anΣ continuσ fo≥ a≤ lonτ ì a≤ ___43__▀ i≤ satisfieΣ witΦ you≥ service≤ anΣ yo⌡ arσ satisfieΣ ì with such employment. 3. For this work you will be paid ___124___. Pleasσ sigε al∞ copie≤ oµ thi≤ lette≥ anΣ returε ß signeΣ cop∙ t∩ ì u≤ fo≥ ou≥ records«á ╔ aφ surσ yo⌡ wil∞ enjo∙ you≥ worδ witΦá u≤ ì a⌠ ___43__▀ anΣ looδ forwarΣ t∩ beinτ associateΣ witΦ yo⌡ iεá ou≥ ì business. 06.04 ** EMPLOYMENT - ANNOUNCEMENT OF EMPLOYEE'S DISMISSAL ****** ___15__▀ wil∞ n∩ longe≥ bσ ___125__▀ u≤ afte≥ ___64___« ___18__▀ ì leaves with our best wishes for future success. Iεá ßá fe≈ day≤ ___82__▀ wil∞ bσ iε toucΦ witΦ yo⌡á t∩á introducσ ì ___15___'≤ replacement«á Iε thσ meantime¼á fee∞ freσ t∩ cal∞á oε ì ___87___, if there is anything ___82___ can do to serve you. 06.05 ** EMPLOYMENT - APPLICATION IN RESPONSE TO A WANT AD ****** Iε answe≥ t∩ you≥ advertisemen⌠ fo≥ ___126___¼á ╔ aφ presentl∙á ß ì ___127__▀á witΦ thσ responsibilit∙ fo≥ ___128___¼á ___129__▀á anΣ ì ___130___. ╔á havσá ove≥á ___131__▀ oµ ___132__▀ relatinτ t∩á thi≤á kinΣá oµ ì employment. My resume is enclosed. 06.06 ** EMPLOYMENT - APPLICATION IN RESPONSE TO A WANT AD ****** Thi≤ lette≥ i≤ iε responsσ t∩ you≥ advertisemen⌠ iε thσ ___133__▀ ì oεá ___134___¼á fo≥á ßá ___126___«áá ╔á havσá EXPERIENCE_PERIOD² ì experience in ___132___. ╔á aφ read∙ t∩ mee⌠ thσ demand≤ requireΣ t∩ becomσá aεá effectivσ ì ___126___. My resume is attached. 06.07 ** EMPLOYMENT - APPLICATION REJECTION WITH APPRECIATION *** Thanδá yo⌡á fo≥á givinτá u≤ thσá occasioεá t∩á conside≥á yo⌡á fo≥ ì employment. Wσ havσ carefull∙ revieweΣ you≥ backgrounΣ anΣ qualification≤ anΣ ì finΣ tha⌠ wσ d∩ no⌠ havσ aε appropriatσ positioε fo≥ yo⌡ a⌠á thi≤ ì time«á Iµá onσ shoulΣ develop¼á however¼á wσ wil∞ bσ pleaseΣá t∩ ì contact you. Wσá appreciatσ you≥ interes⌠ iε ___29__▀ anΣ wisΦ yo⌡ succes≤á iε ì your search. 06.08 ** EMPLOYMENT - CONFIRMATION OF JOB TO BE PERFORMED ******* Thi≤á wil∞ confirφ ou≥ mutua∞ understandinτ witΦ respec⌠á t∩á thσ ì ___62___ which ___82___ have agreed to perform for you. Fo≥á you≥á records¼á wσ plaε t∩ begiε thσ ___62__▀á o≥á o≥á abou⌠ ì ___41__▀ anΣ proceeΣ a≤ agreeΣ t∩ completσ thi≤ project« Wσ plaε ì to complete our work on or about ___64___. If this schedule is not agreeable, please let us know. 06.09 ** EMPLOYMENT - CONFIRMATION OF OFFER FOR JOB TO BE DONE ** Thi≤á wil∞á confirφ ou≥ offe≥ oµ ___135__▀ fo≥á yo⌡á t∩á ___62__▀ ì startinτ ___41___«á Thi≤ joΓ shoulΣ bσ completeΣ b∙ ___64__▀á iε ì the manner to which we have agreed. Iµá thσá abovσá doe≤ no⌠ reflec⌠ ou≥á agreemen⌠á concerninτá thi≤ ì matter, please advise. 06.10 *** EMPLOYMENT - CONFIRMATION OF QUOTATION FOR A PROJECT ** Thi≤á wil∞á confirφ ou≥ agreemen⌠ t∩ begiε worδ oεá ___136__▀á a≤ ì sooεá a≤á possible«á Thσá worδ t∩ bσ donσ wil∞á conforφá t∩á thσ ì specifications we have agreed upon. Thσ cos⌠ oµ thi≤ projec⌠ wil∞ bσ ___137___«á ___138__▀ i≤ t∩á bσ ì paiΣ a≤ sooε a≤ possiblσ s∩ tha⌠ wσ caε begiε ou≥ work«á Anothe≥ ì ___139__▀ wil∞ bσ duσ oε ___140___«á Thσ balancσ wil∞ bσ payablσ ì on full completion of the project. ___82___ look forward to working with you on this project. 06.11 *** EMPLOYMENT - CONFIRMATION OF SALARY TO BE PAID ******** Thi≤á i≤ t∩ confirφ ou≥ arrangemen⌠ madσ ___120__▀ iεá connectioε ì witΦá you≥á employmen⌠á iεá thσ positioεá oµá ___121__▀á herσá a⌠ ì ___29___. Thi≤ joΓ wil∞ pa∙ ___124__▀ t∩ start«á Iµ you≥ worδ prove≤ t∩ bσ ì satisfactor∙á therσá wil∞ bσ aε opportunit∙ fo≥á aεá increasσá iε ì salar∙á a⌠ thσ enΣ oµ ___79___«á ___141__▀ wil∞ bσ availablσá t∩ ì you after ___142___. Wσá wil∞ expec⌠ yo⌡ t∩ repor⌠ fo≥ worδ a⌠ ___143__▀á oεá ___41__▀ ì and look forward to having you working for us. 06.12 *** EMPLOYMENT - EMPLOYEE SUGGESTION TO BE ADOPTED ******** You≥ suggestioε concerninτ ___103__▀ ha≤ beeε thoroughl∙ exploreΣ ì and we want to thank you for providing it to us. Wσá thinδ thi≤ suggestioε ha≤ considerablσ meri⌠ anΣ plaε t∩á pu⌠ ì i⌠á int∩ practicσ herσ a⌠ ___24___«á Wσ wan⌠ t∩ assurσ yo⌡á tha⌠ ì yo⌡á havσá madσ ß valuablσ contributioε t∩ ou≥ operation≤á anΣá ß ì cop∙á oµ thi≤ lette≥ anΣ you≥ suggestioε wil∞ bσ madσ ßá par⌠á oµ ì your employment record. Please¼á fee∞ freσ t∩ providσ u≤ witΦ an∙ othe≥ suggestion≤ whicΦ ì yo⌡á believσá caε bσ oµ hel≡ iε makinτ ou≥á organizatioεá operatσ ì more efficiently. Thank you. 06.13 *** EMPLOYMENT - GRANTING PERSONAL JOB INTERVIEW ********** Thσá resumσ yo⌡ sen⌠ t∩ ___87__▀ recentl∙ certainl∙ indicate≤á t∩ ì mσá tha⌠ yo⌡ havσ thσ qualification≤ fo≥ ß joΓ a≤ ___144__▀á herσ ì at ___24___. Therσá ma∙á bσ aε openinτ iε thσ ___100__▀á departmen⌠á iεá abou⌠ ì ___79___« ╔ sugges⌠ tha⌠ yo⌡ comσ iε t∩ seσ mσ abou⌠ ___145___« ì A⌠á tha⌠ timσ wσ caε discus≤ you≥ qualification≤ iε deptΦá fo≥á ß ì position with ___24___. Iµá tha⌠ timσ o≥ datσ i≤ no⌠ convenient¼á wil∞ yo⌡ pleasσ le⌠á mσ ì know so we can arrange a time to get together. 06.14 *** EMPLOYMENT - GRANTING PERSONNEL DEPT INTERVIEW ******** Thσá resumσ yo⌡ sen⌠ t∩ ___87__▀ recentl∙ certainl∙ indicate≤á t∩ ì mσá tha⌠ yo⌡ havσ thσ qualification≤ fo≥ ß joΓ a≤ ___144__▀á herσ ì at ___24___. Wil∞á yo⌡á pleasσá comσ iε fo≥ aε intervie≈á witΦá ou≥á personne∞ ì manager¼á ___15___¼á a⌠á ___145___┐á Afte≥ yo⌡ havσ talkeΣá witΦ ì ___146___¼á ╔á wil∞ makσ arrangement≤ fo≥ u≤ t∩ visi⌠á abou⌠á thσ ì possibility of securing employment with us. Iµ thi≤ timσ o≥ datσ i≤ no⌠ convenient¼á wil∞ yo⌡ pleasσá contac⌠ ì ou≥ personne∞ departmen⌠ t∩ arrangσ ß morσ convenien⌠ timσ fo≥ aε ì interview. 06.15 *** EMPLOYMENT - RECOMMENDING A HIGHLY QUALIFIED SECY ***** ___147__▀ i≤ highl∙ recommendeΣ a≤ ß highl∙ qualifieΣ secretary« ì Shσ workeΣ fo≥ mσ fo≥ ___49___« Durinτ tha⌠ time¼á shσ proveΣ t∩ ì bσá efficient¼á wel∞ organizeΣ anΣ tactfu∞ witΦ al∞á theσá peoplσ ì with which she was in contact. ╔á d∩á no⌠ hesitatσ fo≥ ß momen⌠ t∩ recommenΣ he≥ t∩á yo⌡á a≤á aε ì outstanding secretary. 07.01 ** EMPLOYMENT - REFUSING INTERVIEW, NOT QUALIFIED ********* Thanδá yo⌡á ver∙ mucΦ fo≥ you≥ lette≥ oµ ___89__▀á regardinτá thσ ì position of ___144___ with ___24___. A≤á mucΦ a≤ ╔ woulΣ likσ t∩ asδ yo⌡ t∩ comσ iε fo≥ aεá interview¼ ì you≥á resumσ indicate≤ tha⌠ yo⌡ arσ no⌠ quitσ prepareΣ t∩á handlσ ì thσá responsibilitie≤ oµ thi≤ positioε whicΦ require≤ somσá year≤ ì oµ experiencσ iε thi≤ field«á M∙ suggestioε t∩ yo⌡ woulΣ bσá fo≥ ì yo⌡ t∩ acquirσ furthe≥ backgrounΣ a≤ aε assistant¼á perhap≤ iεá ß ì smaller company. Late≥ on¼ iµ yo⌡ arσ stil∞ interested¼ yo⌡ migh⌠ comσ iε anΣ fil∞ ì iεá onσ oµ ou≥ applicatioε form≤ s∩ tha⌠ wσ ma∙ placσ i⌠ oεá filσ ì for future reference. 07.02 ** EMPLOYMENT - REFUSING, SOMEONE ELSE SELECTED ********** Thanδá yo⌡á ver∙ mucΦ fo≥ you≥ lette≥ oµ ___89__▀á regardinτá thσ ì position of ___144___ with ___24___. Although¼ ╔ woulΣ havσ likeΣ t∩ visi⌠ witΦ yo⌡ abou⌠ thi≤ job¼ wσ ì alread∙á havσ anothe≥ applican⌠ whosσ qualification≤ seeφá suiteΣ ì fo≥ thσ joΓ t∩ whoφ wσ arσ offerinτ thi≤ position«á If¼á fo≥ an∙ ì reason¼á ou≥ plan≤ d∩ no⌠ worδ ou⌠ wσ wil∞ bσ bacδ iε toucΦá witΦ ì you. Thank you for your interest in our company. 07.03 ** EMPLOYMENT - REQUEST FOR SUGGESTIONS FROM EMPLOYEES **** Wσá herσ a⌠ ___24__▀ alway≤ welcomσ suggestion≤ froφá ou≥á valueΣ ì employee≤á whicΦá havσ thσ possibilit∙ oµ reducinτ ou≥á cost≤á oµ ì operation¼á upgradinτ thσ qualit∙ oµ ou≥ product≤ o≥ service≤á o≥ ì improving our procedures. Iµ yo⌡ wil∞ jus⌠ dro≡ you≥ suggestion≤ iε thσ neares⌠á suggestioε ì bo°á o≥ givσ theφ t∩ you≥ supervisor¼á the∙ wil∞ bσá acknowledgeΣ ì anΣ giveε ou≥ carefu∞ consideration«á Yo⌡ wil∞ bσá appropriatel∙ ì recognizeΣ fo≥ you≥ contributioε fo≥ suggestion≤ whicΦ resul⌠á iε ì improvements. Pleasσá bσá assureΣ tha⌠ whether¼á o≥ not¼á you≥á ideßá i≤á founΣ ì acceptablσ fo≥ implementation¼á you≥ participatioε iε ou≥ prograφ ì will be appreciated. 07.04 ** EMPLOYMENT - REQUESTING A JOB INTERVIEW **************** I≤á therσá ß neeΣ iε you≥ ___24__▀ a⌠ thi≤ timσ fo≥á ßá ___144__▀ ì with ___148___ years experience? ╔á aφá ßá ___149__▀ graduatσá iεá ___150__▀á oµá ___151___«á Thσ ì ___29__▀á i≤á ___152___«á A≤á ßá result¼áá ╔á aφá seekinτá othe≥ ì employment. Iεá m∙á mos⌠ recen⌠ position¼á i⌠ ha≤ beeε m∙á responsibilit∙á t∩ ì ___123___«á M∙á backgrounΣá shoulΣá provσ oµá interes⌠á t∩á you≥ ì company, as you can judge from the enclosed resume. A⌠ you≥ convenience¼á ╔ woulΣ appreciatσ aε opportunit∙ t∩á visi⌠ ì with you about my qualifications for employment. 07.05 ** EMPLOYMENT - RESIGNATION FOR A BETTER POSITION ******** ╔á havσ jus⌠ beeε offereΣ ß positioε tha⌠ include≤ ß wide≥á rangσ ì of responsibilities and that will lead into a ___153___ position. Therefore¼ ╔ wil∞ bσ leavinτ ___29__▀ a≤ oµ ___113___« Meantime¼ ì I will place my efforts into training a replacement. 07.06 ** EMPLOYMENT - RESIGNATION FOR HEALTH REASONS *********** Wheεá ╔á tooδ thσ positioε a⌠ ___29___¼á ╔ neve≥ though⌠á tha⌠á ╔ ì woulΣá bσá resigninτá s∩ quickly«á However¼á ╔á mus⌠á leavσá thσ ì position within the next ___49___. Il∞ healtΦ anΣ growinτ burden≤ havσ madσ i⌠ impossiblσ fo≥ mσá t∩ ì continuσ iε thi≤ position«á ╔ onl∙ wisΦ tha⌠ ╔ coulΣ continuσ t∩ ì work for such a worthwhile company. 07.07 ** EMPLOYMENT - RESPONSE TO JOB APPLICANT - NO POSITION *** You≥ interes⌠ iε ___29__▀ i≤ genuinel∙ appreciated«á ╔ reaΣ you≥ ì resume with interest. However¼áá afte≥áá evaluatinτá thσá resumσá witΦá ou≥áá ___154__▀ ì departments¼á ╔á regre⌠ t∩ repor⌠ tha⌠ wσ d∩ no⌠ havσ ßá positioε ì open at this time that fits your abilities. Wσá thanδ yo⌡ fo≥ you≥ interes⌠ iε ___29__▀ anΣ ╔ kno≈á tha⌠á yo⌡ ì will find a position soon. 07.08 ** EMPLOYMENT - SECRETARY'S LETTER GRANTING INTERVIEW ***** Thσ resumσ yo⌡ sen⌠ t∩ u≤ recentl∙ indicate≤ t∩ ___15__▀ tha⌠ yo⌡ ì may be qualified for a job as ___144___ here at ___24___. ___155__▀á ha≤ askeΣ mσ t∩ writσ t∩ tel∞ yo⌡ tha⌠ ___155__▀á wil∞ ì bσá happ∙á t∩á talδá witΦá yo⌡á abou⌠á you≥á qualification≤áá fo≥ ì employmen⌠á herσ a⌠ you≥ convenience«á Iµ i⌠ i≤á convenien⌠á fo≥ ì you, ___155___ is free to see you at ___145___. Iµá tha⌠ timσ o≥ datσ i≤ no⌠ convenient¼á wil∞ yo⌡ pleasσ le⌠á mσ ì kno≈á s∩ wσ caε arrangσ ß morσ convenien⌠ timσ fo≥ yo⌡ t∩ t∩á ge⌠ ì together with ___146___. 07.09 ** EMPLOYMENT - TERMINATION - ECONOMIC CONDITIONS ********* ╔á aφ surσ yo⌡ arσ awarσ oµ thσ poo≥ economiπ condition≤á wσá no≈ ì arσ experiencing« Becausσ oµ thi≤ fact¼á i⌠ ha≤ becomσ necessar∙ ì fo≥ u≤ t∩ eliminatσ certaiε positions«á Sadly¼á you≥ positioε i≤ ì onσá oµá thosσá t∩á bσ eliminated«á Wσá hopσá tha⌠á a≤á economiπ ì condition≤á improvσ wσ wil∞ bσ ablσ t∩ conside≥ yo⌡á fo≥á anothe≥ ì position«á Wσá wisΦ yo⌡ ever∙ succes≤ iε findinτ ß ne≈á positioε ì and we extend our thanks for the good work you have done for us. 07.10 *** EMPLOYMENT - UNABLE TO IMPLEMENT EMPLOYEE SUGGESTION ** You≥ suggestioε concerninτ ___103__▀ ha≤ beeε thoroughl∙ exploreΣ ì and we want to thank you for providing it to us. Ou≥ investigatioε ha≤ indicateΣ t∩ u≤ tha⌠ i⌠ i≤ no⌠ practica∞ a⌠ ì thi≤á timσá t∩ usσ thi≤ ideß becausσá ___156___«á ___82__▀á havσ ì placeΣ you≥ suggestioε oε filσ iε thσ even⌠ futurσ change≤ iε thσ ì circumstance≤ make≤ i⌠ practica∞ t∩ implement«á Iµ so¼á wσá wil∞ ì certainly again give it our consideration. Meanwhile¼á ╔á wan⌠ t∩ expres≤ ou≥ sincerσ appreciatioε fo≥á you≥ ì thought≤ oε thi≤ subjec⌠ anΣ encouragσ yo⌡ t∩ continuσ you≥á gooΣ ì efforts to improve our operations. 07.11 *** EMPLOYMENT - UNABLE TO RECOMMEND UNDEPENDABLE PERSON ** ╔ finΣ i⌠ rathe≥ difficul⌠ t∩ answe≥ you≥ lette≥ abou⌠ ___147___« ì AlthougΦá ╔á likσ hiφ personally¼á iε fairnes≤ t∩á yo⌡á ╔á canno⌠ ì recommend him. Withou⌠á ßá doub⌠á ___157__▀ i≤ ßá talenteΣá ___158___«á Hσá wa≤ ì employeΣá b∙ u≤ fo≥ ___49__▀ anΣ hσ certainl∙ know≤ hi≤á busines≤ ì and can do a fine job when he wants to. Bu⌠ that'≤ wherσ thσ difficult∙ arise≤ ¡ hσ doe≤ no⌠ alway≤á wan⌠ ì to«á Instead¼á hσá start≤ t∩ ___159__▀ anΣ theε hσ become≤á ver∙ ì undependable« Hσ wil∞ literall∙ walδ ou⌠ oµ thσ joΓ fo≥ ß perioΣ ì oµ ___160__▀ anΣ le⌠ somebod∙ elsσ takσ over«á Iε fact¼á tha⌠á i≤ ì why he is no longer employed with us. Thesσ fact≤ reall∙ distres≤ mσ becausσ ___147__▀ i≤ ver∙ talenteΣ ì anΣ ha≤ grea⌠ ability« Iε fact¼á hσ woulΣ probabl∙ bσ onσ oµ thσ ì best ___158___ I know, if he did not ___159___. Perhap≤ iµ yo⌡ discusseΣ thσ situatioε witΦ hiφ anΣ tolΣ hiφ tha⌠ ì hσ woulΣ bσ fireΣ iµ hσ ___159__▀ durinτ hi≤ employmen⌠ witΦ you¼ ì tha⌠ migh⌠ makσ ß difference« ╔ thinδ thi≤ woulΣ bσ ß worthwhilσ ì approach because he has so much to offer. Iµá ╔ caε answe≥ an∙ othe≥ questions¼á pleasσ d∩ no⌠ hesitatσá t∩ ì contact me. 07.12 *** ENTERTAINMENT - ARRANGEMENTS FOR A BANQUET, ETC. ****** Thi≤ organizatioε ha≤ completeΣ plan≤ t∩ holΣ it≤ ___71__▀ a⌠ thσ ì ___91__▀á oεá ___92___«á ╔á wisΦ t∩ makσá arrangement≤á fo≥á thσ ì attendance of approximately ___161___ persons. Wil∞ yo⌡ pleasσ providσ aε estimatσ t∩ mσ oµ wha⌠ i⌠ wil∞ cos⌠ t∩ ì servσ ß first-clas≤ dinne≥ iε thσ ___162__▀ Rooφ fo≥ tha⌠á numbe≥ ì oµá people┐á You≥ pricσ shoulΣ includσ ___163__▀á cocktail≤á pe≥ ì person« ╔ woulΣ likσ fo≥ yo⌡ t∩ senΣ mσ severa∞ men⌡ suggestion≤ ì so that I may make a selection from them. ╔á wil∞ appreciatσ aε earl∙ responsσ t∩ thi≤ reques⌠ s∩ tha⌠á thσ ì prospective guests my be notified as soon as possible. 07.13 *** ENTERTAINMENT - CANCEL MEAL RESERVATION - NO REFUND *** Oεá ___164__▀á ╔ madσ reservation≤ fo≥ ß part∙ oµá ___165__▀á fo≥ ì ___166___ at ___93___ on ___92___ under the name of ___167___. Therσ ha≤ beeε ß changσ oµ plan≤ anΣ thσ occasioε wil∞ havσ t∩ bσ ì postponed«á Wil∞ you¼á therefore¼á bσ gooΣ enougΦ t∩ cance∞ thi≤ ì reservation. Thank you. 07.14 *** ENTERTAINMENT - CANCEL MEAL RESERVATION - REFUND DUE ** Oεá ___164__▀á ╔ madσ reservation≤ fo≥ ß part∙ oµá ___165__▀á fo≥ ì ___166___ at ___93___ on ___92___ under the name of ___167___. Therσ ha≤ beeε ß changσ oµ plan≤ anΣ thσ occasioε wil∞ havσ t∩ bσ ì postponed«á Wil∞ you¼á therefore¼á bσ gooΣ enougΦ t∩ cance∞ thi≤ ì reservation and refund our payment of ___168___. Thank you. 07.15 *** ENTERTAINMENT - CANCEL THEATER RESERVATIONS - REFUND ** Oεá ___164__▀á ╔á purchaseΣ ___161__▀á ___169__▀á seat≤á fo≥á thσ ì ___170___ of ___171___ for ___172___. Therσá ha≤á beeε ß changσ iε plan≤ anΣ wσ wil∞ bσ unablσá t∩á usσ ì thesσá ticket≤ whicΦ arσ enclosed«á Wσ woulΣ appreciatσ i⌠á ver∙ ì mucΦ iµ yo⌡ woulΣ refunΣ thei≥ price¼á makinτ you≥ checδá payablσ ì to ___173___. Thank you very much. 07.16 *** ENTERTAINMENT - CHANGING RESERVATIONS - TICKET EXCH *** Oεá ___164__▀á ╔á purchaseΣ ___161__▀á ___169__▀á seat≤á fo≥á thσ ì ___170___ of ___171___ for ___172___. Therσá ha≤á beeε ß changσ iε plan≤ anΣ wσ wil∞ bσ unablσá t∩á usσ ì thesσá ticket≤ whicΦ arσ enclosed«á Wσ woulΣ appreciatσ i⌠á ver∙ ì mucΦ iµ yo⌡ woulΣ exchangσ theφ fo≥ simila≥ seat≤ oε ___174__▀ o≥ ì ___175___. Thank you very much. 07.17 *** ENTERTAINMENT - INQUIRY FOR THEATER EVENT TICKETS ***** D∩ yo⌡ havσ ___161__▀ ___169__▀ seat≤ availablσ fo≥ thσ ___170__▀ ì oµ ___171__▀ fo≥ ___172___┐ ___161__▀ oµ ou≥ ___74__▀ wil∞ bσ iε ì ___176__▀ a⌠ tha⌠ timσ anΣ wσ woulΣ likσ t∩ obtaiε gooΣ seat≤ fo≥ ì them. Iµá yo⌡ caε accommodatσ us¼á pleasσ le⌠ u≤ kno≈ thσ pricσ oµá thσ ì tickets so we may send you a check without delay. 07.18 *** ENTERTAINMENT - RESTAURANT RESERVATION FOR A GROUP **** Ou≥á ___177__▀ wishe≤ t∩ entertaiε a⌠ ___166__▀ a⌠ thσá ___178__▀ ì on ___92___ at ___93___. Thi≤ wil∞ bσ ß part∙ fo≥ ___165__▀ people¼á anΣ ß privatσá dininτ ì room is ___179___. Pleasσáá le⌠á u≤á havσá informatioεá a≤á t∩á thσáá accommodation≤ ì available¼á anΣá thσ approximatσ cost¼á includinτ gratuitie≤á anΣ ì tax, based on the assumption that ___180___. 07.19 *** ENTERTAINMENT - TICKET PURCHASE FOR AN EVENT ********** EncloseΣ i≤ ou≥ checδ fo≥ ___181__▀ FO╥ ___161__▀ ___169__▀ seat≤ ì fo≥á thσá ___170__▀ oµ ___171__▀ fo≥á ___172___«á Iµá seat≤á arσ ì unavailable, our second choice of dates would be ___182___. ┴áá stampeΣáá self-addresseΣá envelopσá i≤á encloseΣáá fo≥áá you≥ ì convenience in sending these tickets to us. 08.01 ** GIFT - GENERAL LETTER OF THANKS ************************ You≥ gif⌠ oµ ___55__▀ arriveΣ iε gooΣ condition«á I⌠ remindeΣ u≤ ì of your warm and sincere ___183___. Wσá shal∞ treasurσ thσ ___55__▀ ver∙ much«á Mos⌠ oµá all¼á ever∙ ì time we ___184___ it, we will think of our wonderful friendship. Thank you, very much, for your thoughtfulness. 08.02 ** GIFT - REFUSAL BY JUDGE AS BEING UNETHICAL TO ACCEPT *** You≥á appreciatioε gif⌠ followinτ thσ recen⌠ cour⌠á decisioεá wa≤ ì very thoughtful. However, I must decline your kind offer. A≤á ßá civi∞ cour⌠ judge¼á ╔ worδ ver∙ harΣá a⌠á maintaininτá thσ ì requireΣá impartiality«á Acceptinτ gift≤ oµ an∙ kinΣ coulΣá ver∙ ì well taint that image. 08.03 ** GIFT - RETURN OF EXPENSIVE GIFT PER COMPANY POLICY ***** The ___55___ you sent goes well with the decor of my office. However¼ ╔ aφ sorr∙ tha⌠ ╔ mus⌠ returε i⌠ witΦ sincerσ thank≤ fo≥ ì the thought behind the giving of it. Wσá herσ a⌠ ___29__▀ havσ ß polic∙ oµ no⌠ acceptinτ gift≤á oµá aε ì expensivσ naturσ froφ ___185___«á ╔ believσ aε origina∞ ___55__▀ ì by ___186___ fits that category. 08.04 ** INFORMATION - REQUEST REGARDING LIFE INSURANCE POLICY ** ╔á havσ severa∞ question≤ regardinτ m∙ lifσ insurancσ polic∙á No« ì ___187___. They are as follows: l. What is the present death benefit? 2. What is the current cash value? 3. What is the present loan against the cash value? 4. What will the death benefits be at ___188___? Your prompt reply will be appreciated. 08.05 ** INFORMATION - ACKNOWLEDGING RECEIPT ******************** Thanδá yo⌡á fo≥á sendinτá ___87__▀á thσá informatioεáá concerninτ ì ___189___. ___82__▀ appreciatσ you≥ providinτ thi≤ informatioε t∩ ___87___« ì I⌠á wil∞á bσá ver∙á helpful«á If¼á a⌠á an∙á time¼á ___82__▀á caε ì reciprocate in any way, please let me know. 08.06 ** INFORMATION - ACKNOWLEDGE REQUEST, EMPLOYER ABSENT ***** Thi≤á wil∞á acknowledgσá receip⌠á oµá you≥á lette≥á oµáá ___89__▀ ì addressed to ___15___ in connection with ___190___. ___15__▀ i≤ ou⌠ oµ towε unti∞ ___17___¼á bu⌠ ╔ wan⌠ t∩ assurσ yo⌡ ì tha⌠á you≥á reques⌠á fo≥á informatioεá wil∞á bσá giveεáá ___28__▀ ì immediate attention when ___18___ returns. 08.07 ** INFORMATION - ACKNOWLEDGE RECEIPT WITH THANKS ********** Thanδ yo⌡ s∩ mucΦ fo≥ sendinτ thσ informatioε requesteΣ regardinτ ì ___190___. Thi≤ wil∞ bσ ver∙ helpful«á ___82__▀ appreciatσ you≥ takinτá thσ ì trouble to assist ___87___. Iµá ___82__▀ caε eve≥ reciprocatσ iε an∙ wa∙ pleasσ le⌠á ___87__▀ ì know. 08.08 ** INFORMATION - COVER LETTER FOR INFORMATION FURNISHED *** Thanδá yo⌡ fo≥ you≥ interes⌠ iε ou≥ ___24___«á Wσ arσá ___191__▀ ì thσ ___189__▀ yo⌡ requested¼á whicΦ ╔ thinδ wil∞ bσ oµ helpfu∞ t∩ ì you. Iµá therσá i≤á furthe≥ informatioε wσ caεá providσá yo⌡á oεá thi≤ ì subject please let me know. 08.09 ** INFORMATION - FOLLOW UP ON BROCHURE SENT *************** PLEASE DO US A FAVOR: Tell us whether you received our brochure, and l) Whether it gave you all the necessary information. 2) Whether you are still interested in ___106___. 3) Whether you have made other plans. 4) Whether you have any problems. Iµá yo⌡á havσá problem≤ pleasσ eithe≥ writσ u≤á o≥á sto≡á b∙á ou≥ ì ___192___. I am sure that we will be able to help you. Iµá yo⌡ havσ changeΣ you≥ plan≤ o≥ madσá othe≥á arrangements¼á wσ ì wil∞á bσá happ∙á t∩ removσ you≥ namσ ofµ ou≥ lis⌠á anΣá no⌠á senΣ ì further letters and literature. ┴ self-addressed¼á postage-freσ envelopσ i≤ encloseΣ anΣ yo⌡á ma∙ ì usσá thσá bacδá oµ thi≤ lette≥ fo≥ you≥ reply«á Wσá hopσá t∩á bσ ì hearing from you soon. Thanks for your cooperation. 08.10 *** INFORMATION - REFERRAL TO A BETTER SOURCE ************* ___82__▀ havσ you≥ reques⌠ oµ ___193__▀ seekinτ informatioε abou⌠ ì ___189___. Thσá datß wσ havσ concerninτ thi≤ subjec⌠ i≤ ver∙á limited«á Fo≥ ì tha⌠ reason¼á ___82__▀ sugges⌠ yo⌡ senΣ aε inquir∙ t∩á ___194___¼ ì who will be able to furnish you more complete information. Thanδ yo⌡ fo≥ thinkinτ oµ us«á Wσ arσ alway≤ happ∙ t∩ tr∙ t∩á bσ ì of help when we can. 08.11 *** INFORMATION - REGARDING PROPOSED COMPANY MEETING ****** ___20___ TO: ___21___ FROM: ___9___ SUBJECT: ___22___ Thei≥á wil∞á bσ ß ___195__▀ meetinτ a⌠ thσ ___76__▀á startinτá a⌠ ì ___145___ on ___77___ and continuing through ___196___. Aε agendß fo≥ thσ meetinτ wil∞ bσ sen⌠ t∩ yo⌡ ver∙ sooεá but¼á iε ì thσá meantime¼á yo⌡á ma∙á wan⌠ t∩ star⌠á makinτá arrangement≤á t∩ ì attend«á Iεá casσ yo⌡ wan⌠ u≤ t∩ makσ arrangement≤ fo≥á you≥á t∩ ì ___197__▀ a⌠ thσ ___76___¼á pleasσ notif∙ m∙ secretar∙ a≤ sooε a≤ ì possible and she will make the necessary reservations. Al∞ ___74__▀ arσ expecteΣ t∩ attend« ╔ wil∞ appreciatσ i⌠ iµ yo⌡ ì wil∞ notif∙ mσ immediatel∙ if¼ fo≥ an∙ reason¼á yo⌡ arσ unablσ t∩ ì attend. 08.12 *** INFORMATION - REQUESTED ABOUT PRODUCTS TO BE BOUGHT *** Wσá arσá interesteΣá iεá thσá purchasσá oµá ___70___¼á anΣá woulΣ ì appreciate any information you can send us regarding yours. Wσáá woulΣá likσá t∩á havσá detail≤á concerninτáá ___198__▀áá anΣ ì availabilit∙ a⌠ thi≤ time« Wσ woulΣ als∩ likσ ou≥ namσ placeΣ oε ì you≥ mailinτ lis⌠ fo≥ an∙ ne≈ informatioε issueΣ concerninτá you≥ ì ___70___. Please let us hear from you soon. 08.13 *** INFORMATION - REQUESTED ABOUT SERVICES DESIRED ******** Wσá arσá interesteΣá iε thσ possibilit∙ oµá usinτá you≥á ___62__▀ ì service¼ anΣ woulΣ likσ an∙ informatioε yo⌡ caε senΣ u≤ regardinτ ì it. Wσá woulΣ appreciatσ receivinτ detail≤ regardinτ you≥á rate≤á anΣ ì the amount of service covered by each price. I⌠á woulΣ als∩ bσ helpfu∞ iµ yo⌡ caε advisσ u≤ thσ earlies⌠á datσ ì your service would be available to us. 08.14 *** INFORMATION - REQUESTING INFORMATION TO BE SENT ******* ___199__▀á interesteΣá iε securinτá somσá informatioεá concerninτ ì ___189___. A≤á yo⌡á arσ onσ oµ thσ mos⌠ prominen⌠ ___24__▀á iεá thi≤á field¼ ì ___199__▀ requestinτ you≥ assistance«á Iµ yo⌡ havσ an∙á materia∞ ì o≥á informatioε oε thi≤ subjec⌠ whicΦ yo⌡ thinδ migh⌠ bσá helpfu∞ ì would you please send it to ___87___. Wσá urgentl∙ neeΣ thi≤ materia∞ anΣ woulΣá especiall∙á appreciatσ ì hearing from you as soon as possible. Thank you. 08.15 *** INFORMATION - STATISTICAL INFORMATION REQUESTED ******* Iε connectioε witΦ ß ___200__▀ ___82__▀ arσ conducting¼á ___82__▀ ì need some statistical information concerning ___150___. Iµ yo⌡ havσ an∙ informatioε yo⌡ thinδ woulΣ bσ helpful¼á ___82__▀ ì woulΣá appreciatσ you≥ sendinτ i⌠ t∩ us«á ___82___¼á oµá course¼ ì will give your organization full credit for your assistance. Thank you for a prompt reply. 08.16 *** INFORMATION - SUPPLIED ABOUT COMPANY SERVICES ********* Wσá appreciatσá you≥á interes⌠ iεá ou≥á services«á Ou≥á ___62__▀ ì service is available ___201___ at a cost of ___202___. For this charge, your are entitled to receive ___203___. Iµá therσá i≤ furthe≥ informatioε wσ caε supply¼á pleasσá le⌠á u≤ ì know«á Wσ looδ forwarΣ t∩ aε opportunit∙ t∩ bσ oµ servicσ t∩ yo⌡ ì in the near future. 09.01 ** INFORMATION - COMPANY LITERATURE SUPPLIED ************** Thanδá yo⌡ fo≥ you≥ interes⌠ iε ou≥ company«á Wσá arσá ___204__▀ ì somσáá descriptivσá literaturσá whicΦá describσáá ou≥áá company'≤ ì operations. Iµ therσ i≤ an∙ furthe≥ informatioε whicΦ wσ caεá supply¼á pleasσ ì feel free to write us and let us know. 09.02 ** INFORMATION - SUPPLIED BY EMPLOYEE AS INSTRUCTED ******* ___15__▀ ha≤ askeΣ mσ t∩ answe≥ you≥ recen⌠ lette≥ anΣ ╔á believσ ì the enclosed ___114___ will provide the information you requested. These materials show ___205___. Sincσ al∞ thσ informatioε yo⌡ wanteΣ appear≤ t∩ bσ included¼á I'φ ì surσ n∩ furthe≥ explanatioε i≤ necessary«á However¼á pleasσ cal∞ ì me if I can be of further help. 09.03 ** INTRODUCTION - ACQUAINTANCE AS A JOB APPLICANT ********* Thi≤á lette≥á i≤á t∩á introducσ t∩ yo⌡á ___15__▀á a≤á ßá possiblσ ì candidatσá fo≥ ___144__▀ witΦ you≥ company«á ╔á understanΣá thi≤ ì positioε ha≤ recentl∙ becomσ availablσ anΣ though⌠ yo⌡ woulΣ likσ ì to consider ___15___ to fill it. ╔á havσ knowε ___15__▀ fo≥ thσ pas⌠ ___148__▀ anΣ wil∞ voucΦá fo≥ ì ___206__▀á characte≥á anΣá honesty«á Iεá m∙á opinion¼á ___206__▀ ì backgrounΣ witΦ ___29__▀ ha≤ provideΣ excellen⌠ traininτ fo≥ thi≤ ì position and should make ___146___ worthy of your consideration. Any consideration you extend to ___146___ will be appreciated. 09.04 ** INTRODUCTION - BUSINESS ASSOCIATE ********************** Thi≤ lette≥ wil∞ introducσ ___15___¼ ß busines≤ associatσ oµ minσ ì who represents ___29___ of ___207___. ___82__▀ havσ knowε ___15__▀ fo≥ thσ pas⌠ ___148__▀ year≤ anΣ caε ì voucΦá fo≥ ___206__▀ characte≥ anΣ persona∞ worth«á Thσá compan∙ ì ___155__▀á represent≤á i≤ als∩ onσ oµ thσ mos⌠ respecteΣá iεá thσ ì field here in ___208___. An∙á courtes∙á yo⌡á extenΣ t∩ ___15__▀á a≤á ßá representativσá oµ ì ___29___ will be appreciated. 09.05 ** INTRODUCTION - COMPANY EXECUTIVE *********************** ___15___¼á thσá beare≥á oµ thi≤ letter¼á i≤ someonσ ╔á thinδá yo⌡ ì shoulΣá meet«á ___155__▀á wa≤ recentl∙ nameΣá a≤á ___144__▀á fo≥ ì ___29___. Sincσ ___155__▀ wil∞ sooε bσ cominτ t∩ you≥ area¼á i⌠ occurreΣ t∩ ì mσá tha⌠á yo⌡á migh⌠ enjo∙ visitinτ witΦá eacΦá other«á Wσá botΦ ì understanΣ ho≈ bus∙ yo⌡ are¼á bu⌠ hopeΣ yo⌡ migh⌠ bσ ablσ t∩á ge⌠ ì together at some time convenient to you. I think you will find the experience rewarding. 09.06 ** INTRODUCTION - COMPANY NEW TO THE AREA ***************** Thi≤ wil∞ introducσ t∩ yo⌡ ___29___«á Wσ havσ beeε iεá operatioε ì fo≥á ___148__▀á year≤ iε ___208__▀ anΣ havσ jus⌠á recentl∙á beguε ì operation≤á iεá ___176___«á Thi≤á expansioεá iεá ou≥á operation≤ ì enables us to offer our ___209___ to customers locally. Iµ wσ caε bσ oµ servicσ t∩ yo⌡ iε an∙ wa∙ wσ woulΣ appreciatσ thσ ì opportunit∙á oµ servinτ yo⌡ anΣ you≥ friends«á Wheε yo⌡ havσá aε ì opportunity¼á wσ hopσ yo⌡ wil∞ comσ b∙ thσ abovσ addres≤ anΣá le⌠ ì us know how we can be of service. Thank you. 09.07 ** INTRODUCTION - FRIEND TO A BUSINESS ASSOCIATE ********** ___15___¼ thσ beare≥ oµ thi≤ letter¼ i≤ someonσ yo⌡ shoulΣ meet« ì Wσá havσ beeε friend≤ fo≥ ___148__▀ year≤ anΣ ╔ believσá yo⌡á anΣ ì ___155___ have many common interests. ___155__▀á i≤ ___144__▀ witΦ ___29__▀ iε ___176___«á ╔ hopσá yo⌡ ì two enjoy meeting and visiting with each other. 09.08 ** INTRODUCTION - SALESMAN OR REPRESENTATIVE ************** ___29__▀áá takσáá pleasurσá iεá introducinτá t∩áá yo⌡áá ou≥áá ne≈ ì representativσ iε thi≤ area¼á ___15___«á ___155__▀ i≤ onσ oµ ou≥ ì best ___74___ and, I am sure, can help you with your problems. ___15__▀á ha≤ contributeΣ ß grea⌠ dea∞ t∩ ou≥ customer≤ ove≥á thσ ì year≤á anΣá woulΣ likσ t∩ d∩ thσ samσ fo≥ your«á Afte≥á ßá brieµ ì visi⌠á witΦá ___146___¼á ╔ thinδ yo⌡ wil∞á agreσá tha⌠á ___155__▀ ì shoulΣá bσ giveε aε opportunit∙ t∩ sho≈ yo⌡ ho≈ ___155__▀ caεá bσ ì of help. Yo⌡á caε expec⌠ ß visi⌠ froφ ___146__▀ sometimσ iε thσá nex⌠á fe≈ ì days« Iµ yo⌡ woulΣ likσ t∩ arrangσ ß specifiπ timσ ___155__▀ caε ì be reached at ___31___. 09.09 ** INVITATION - ACCEPTED TO ATTEND CONVENTION ************* Thanδ yo⌡ ver∙ mucΦ fo≥ yo⌡ invitatioε t∩ attenΣ thσ ___210__▀ t∩ ì be held in ___211___ the week of ___212___. ╔á aφ happ∙ t∩ havσ ou≥ ___24__▀ representeΣ anΣ aφ enclosinτá m∙ ì reservation form. I hope to see you in ___211___. 09.10 *** INVITATION - ACCEPTED FOR DINNER ********************** Thanδ yo⌡á fo≥ you≥ dinne≥ invitatioε fo≥á ___213___¼á ___92___«á ì ___214__▀á ___215__▀ freσ tha⌠ eveninτ anΣ wil∞ bσ glaΣá t∩á mee⌠ ì and have dinner with you. ___86__▀á wil∞ bσ a⌠ ___76__▀ a⌠ ___145__▀ anΣ wil∞ looδá forwarΣ ì to seeing you then. 09.11 *** INVITATION - ACCEPTED FOR LUNCH *********************** Thanδ yo⌡ fo≥ you≥ luncheoε invitatioε fo≥ ___213___¼á ___92___«á ì ___214__▀á ___215__▀ freσ fo≥ luncΦ tha⌠ da∙ anΣ wil∞ bσ glaΣá t∩ ì have the opportunity of visiting with you. ___86__▀á wil∞ bσ a⌠ ___76__▀ a⌠ ___145__▀ anΣ wil∞ looδá forwarΣ ì to seeing you then. 09.12 *** INVITATION - ACCEPTED FOR MEETING, PARTY OR RECEPTION * Thanδá yo⌡á ver∙á mucΦ fo≥ yo⌡ invitatioε fo≥á ___88__▀á t∩á joiε ì ___216___ at ___76___ on ___77___. ___214__▀ wil∞ bσ happ∙ t∩ bσ therσ a⌠ ___145__▀ t∩ takσ par⌠á iε ì the ___217___ and look forward to it with pleasure. 09.13 *** INVITATION - ACCEPTED TO ATTEND BANQUET *************** I⌠á i≤ ver∙ kinΣ oµ yo⌡ t∩ asδ mσ t∩ attenΣ thσ ___71__▀á banque⌠ ì as your guest on ___92___ at ___91___. I⌠ wil∞ bσ mos⌠ interestinτ anΣ informativσ t∩ hea≥ ___218___« ╔ ì aφá familia≥á witΦá ___219__▀ worδ anΣ looδá forwarΣá t∩á hearinτ ì ___219___ views on ___150___. I'l∞á plaεá t∩ bσ a⌠ ___91__▀ a⌠ ___93__▀ anΣ wil∞ looδá fo≥á yo⌡ ì there. 09.14 *** INVITATION - ACCEPTED TO MAKE SPEECH - TOPIC ACCEPTED * ___214__▀ ___215__▀ ver∙ happ∙ t∩ accep⌠ you≥ kinΣ invitatioεá t∩ ì speak at the ___68___ you are having on ___81___. Thσ topiπ yo⌡ sugges⌠ i≤ quitσ satisfactor∙ anΣ ___214__▀ wil∞ bσ ì looking forward to taking part in your program. Wheε yo⌡ havσ completeΣ you≥ plans¼á pleasσ le⌠ ___87__▀ kno≈ thσ ì exact time to be there. 09.15 *** INVITATION - ACCEPTED TO MAKE SPEECH - TOPIC DECLINED * ___214__▀ ___215__▀ ver∙ happ∙ t∩ accep⌠ you≥ kinΣ invitatioεá t∩ ì speak at the ___68___ you are having on ___81___. Thσá topiπ yo⌡ sugges⌠ i≤ quitσ satisfactor∙ bu⌠ ___214__▀á woulΣ ì prefe≥ t∩ talδ oε ___220__▀ iµ tha⌠ i≤ acceptablσ t∩ you« Pleasσ ì let ___88___ know if this subject meets with your approval. ___214___ will look forward to taking part in your program. 09.16 *** INVITATION - ACCEPTED TO MAKE SPEECH, TOPIC SUGGESTED * ___214__▀ ___215__▀ ver∙ happ∙ t∩ accep⌠ you≥ kinΣ invitatioεá t∩ ì speak at the ___68___ you are having on ___81___. D∩á yo⌡á agreσá witΦá ___87__▀á tha⌠á ___220__▀á woulΣá bσáá mos⌠ ì appropriatσ fo≥ thi≤ occasion┐ Iµ not¼á d∩ yo⌡ havσ ß preferencσ ì a≤ t∩ thσ subjec⌠ t∩ bσ covered«á You≥ suggestioε woulΣ bσá ver∙ ì helpful. ___214___ will look forward to taking part in your program. 09.1╖ *¬ INVITATIO╬ ¡ ACCEPTE─ T╧ MAK┼ SPEECH¼ TOPI├ REQUESTE─ *¬ ì ___214__▀ ___215__▀ ver∙ happ∙ t∩ accep⌠ you≥ kinΣ invitatioεá t∩ ì speak at the ___68___ you are having on ___81___. D∩ yo⌡ havσ an∙ preferencσ a≤ t∩ thσ subjec⌠ matte≥ t∩ bσ covereΣ ì by ___221___ speech? Your suggestions would be helpful. ___214___ will look forward to taking part in your program. 10.01 ** INVITATION - OPENING, DECLINING CONVENTION INVITE ****** Thanδ yo⌡ fo≥ you≥ invitatioε t∩ attenΣ thσ ___210__▀ t∩ bσá helΣ ì iε ___211__▀ thσ weeδ oµ ___212___« ╔ haΣ hopeΣ tha⌠ i⌠ woulΣ bσ ì possiblσá fo≥á mσá t∩ bσ therσ but¼á becausσ oµá ßá morσá crowdeΣ ì schedule than anticipated, it has become impossible. 10.02 ** INVITATION - DECLINING CONCLUDED - NO SUBSTITUTE ******* Please accept my regrets and I'll try to make it to the next one. 10.03 ** INVITATION - DECLINING CONCLUDED - WITH SUBSTITUTE ***** However¼á ╔á wan⌠ ou≥ organizatioε t∩ bσ represented¼á s∩ ╔á havσ ì askeΣá ___222__▀á t∩ attenΣ iε m∙ place«á ___223__▀á i≤á lookinτ ì forward to the opportunity to see you there. 10.04 ** INVITATION - DECLINING BREAKFAST, DINNER OR LUNCH ****** Thanδá yo⌡á fo≥á you≥á invitatioεá t∩á ___166__▀á fo≥á ___213___¼ ì ___92___. ___214__▀ ___224__▀ tha⌠ ___86__▀ ___215__▀ unablσ t∩ accep⌠ you≥ ì kind invitation because of ___225___. ___214__▀ woulΣ appreciatσ i⌠ iµ yo⌡ woulΣ agaiε tr∙ arranginτ t∩ ì get together sometime soon. 10.05 ** INVITATION - DECLINING DINNER FOR WRITER & SPOUSE ****** ___226__▀ anΣ ╔ appreciatσ you≥ dinne≥ invitatioε oε ___92___« ╔ ì aφá sorr∙ t∩ repor⌠ tha⌠ wσ havσ othe≥ plan≤ fo≥ tha⌠á particula≥ ì date and cannot accept your kind invitation. Thank you for thinking of us. We hope to be seeing you soon. 10.06 ** INVITATION - DECLINING TO ATTEND BANQUET *************** Thanδá yo⌡ ver∙ mucΦ fo≥ you≥ invitatioε t∩ attenΣá thσá ___71__▀ ì banquet on ___92___ at ___91___. Unfortunately¼á ╔á aφ unablσ t∩ bσ therσ a⌠ tha⌠ timσ becausσá oµ ì ___78___«á I⌠ woulΣ havσ beeε ß pleasurσ t∩ seσ yo⌡ anΣ t∩á hea≥ ì ___218___ speak. Please accept my regrets. 10.07 ** INVITATION - LATE ACCEPTANCE BECAUSE AWAY FROM OFFICE ** Pleasσá accep⌠ m∙ apologie≤ fo≥ thσ dela∙ iεá acknowledginτá you≥ ì invitatioε fo≥ ___71__▀ oε ___92___«á ╔ havσ beeε awa∙ froφá thσ ì office and only just returned. Luckily¼á ╔ havσ n∩ othe≥ plan≤ fo≥ ___92___¼á anΣ shal∞ bσ happ∙ ì to see you at ___93___ at ___91___. 10.08 ** INVITATION - LATE REFUSAL WITH AN APOLOGY ************** Pleasσá accep⌠ m∙ apologie≤ fo≥ thσ dela∙ iεá acknowledginτá you≥ ì invitatioε fo≥ ___71__▀ oε ___92___«á ╔ havσ beeε awa∙ froφá thσ ì office and only just returned. Unfortunately¼ ╔ havσ othe≥ plan≤ fo≥ ___92___¼ bu⌠ wil∞ bσ happ∙ ì to make a date for some other convenient time. 10.09 ** INVITATION - RESPONSE EMPLOYER NOT RETURNING IN TIME *** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. Unfortunately¼á thi≤á wil∞á makσ i⌠ impossiblσá fo≥á ___65__▀á t∩ ì accep⌠á you≥á kinΣá invitatioεá fo≥á ___227___«á ╔á regre⌠á tha⌠ ì ___18__▀á i≤á no⌠ ablσ t∩ thanδá yo⌡á personall∙á today«á Pleasσ ì accept my apologies. 10.10 *** INVITATION - RESPONSE, EMPLOYER RETURNING IN TIME ***** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. ╔á havσ checkeΣ ___28__▀ calenda≥ anΣ ___18__▀ seem≤ t∩á havσá n∩ ì othe≥á plan≤ fo≥ thσ datσ yo⌡ mention¼á bu⌠ thi≤ wil∞ havσ t∩á bσ ì confirmed«á ╔á regre⌠á tha⌠ ___18__▀ i≤ no⌠ herσá t∩á thanδá yo⌡ ì promptly for your kind invitation. Please accept my apologies for the delay. 10.11 *** INVITATION - TO ATTEND A BANQUET ********************** A≤á ßá persoε interesteΣ iε ___150___¼á ╔ thinδ yo⌡á woulΣá enjo∙ ì hearinτá thσá speecΦ b∙ ___218___¼á t∩ bσ giveε a⌠á thσá ___71__▀ ì banquet on ___92___ at ___93___. Iµ so¼ ╔ woulΣ likσ fo≥ yo⌡ t∩ bσ ou≥ gues⌠ tha⌠ eveninτ fo≥ tha⌠ ì event«á Cocktail≤á wil∞á bσ serveΣ a⌠ ___93__▀á witΦá dinne≥á t∩ ì follow. If you are able to join us, won't you please let me know. 10.12 *** INVITATION - TO ATTEND A CONVENTION ******************* Wσá hopσ yo⌡ havσ se⌠ asidσ thσ weeδ oµ ___212__▀ t∩á attenΣá thσ ì ___210___ to be held in ___211___ this year. Thσ meeting≤ wil∞ bσ helΣ a⌠ thσ ___76__▀ anΣ session≤ wil∞ star⌠ ì eacΦ morninτ a⌠ ___145__▀ iε thσ ___228___« LuncΦ wil∞ bσ serveΣ ì iε thσ ___229__▀ a⌠ ___230___«á Afte≥ ___231__▀ yo⌡ wil∞ bσ freσ ì for relaxation and some evening entertainment. Thσ cos⌠ oµ thσ ___232___¼á includinτ transportatioε b∙ ___233__▀ ì froφá ___234__▀á t∩á ___235___¼áá i≤á ___236___«áá Iµá yo⌡áá arσ ì interested¼á pleasσá fil∞á iε thσ attacheΣ reservatioεá forφá anΣ ì returεá i⌠á t∩á me«á N∩á reservation≤á wil∞á bσá accepteΣá afte≥ ì ___237___. ╔á kno≈ yo⌡ wil∞ finΣ you≥ attendancσ a⌠ thσ ___210__▀á enjoyablσ ì as well as productive and look forward to seeing you there. 10.13 *** INVITATION - TO ATTEND A MEETING ********************* A≤á ___11__▀á ╔á wan⌠ t∩ extenΣ yo⌡ aεá invitatioεá t∩á attenΣá ß ì meeting of ___216___ scheduled for ___81___ to discuss ___150___. You≥á thinkinτá oε thσ subjec⌠ woulΣ contributσá greatl∙á t∩á thσ ì succes≤ oµ thσ proposeΣ conference« Pleasσ advisσ mσ iµ yo⌡ wil∞ ì be able to attend. 10.14 *** INVITATION - TO ATTEND A PARTY ************************ On ___213___, ___92___, ___238___ will celebrate ___239___. Wσ havσ decideΣ t∩ t∩ havσ ß part∙ iε hono≥ oµ thσ occasion«á I⌠ ì wil∞ bσ a⌠ ___91__▀ beginninτ a⌠ ___93___« Pleasσ comσ anΣ brinτ ì you≥á ___74__▀á o≥ othe≥ guest«á Wσ looδ forwarΣ t∩á seeinτá yo⌡ ì there. Iε orde≥ t∩ makσ prope≥ reservations¼á wil∞ yo⌡ pleasσ senΣá you≥ ì acceptance to the attention of ___15___ no later than ___237___. 10.15 *** INVITATION - TO ATTEND A RECEPTION ******************** A≤ ___11___¼á i⌠ woulΣ pleasσ mσ ver∙ mucΦ iµ yo⌡ coulΣ attenΣá ß ì reception in honor of ___238___. Thσ receptioε i≤ t∩ bσ helΣ oε ___92__▀ a⌠ ___93__▀ a⌠ ___91___« ì Cocktail≤á wil∞ bσ serveΣ promptl∙ a⌠ ___93__▀ t∩ bσ followeΣá b∙ ì ___240___. Dress will be ___241___. ╔ hopσ yo⌡ caε attend«á Pleasσ le⌠ u≤ kno≈ b∙ ___237__▀ whether¼ ì or not, you can make it. 10.16 *** INVITATION - TO MAKE A SPEECH ************************* Thσ ___216__▀ woulΣ likσ t∩ extenΣ aε invitatioε t∩ yo⌡ t∩ bσ ou≥ ì gues⌠á speake≥ oε ___92__▀ a⌠ ___71__▀ t∩ bσ helΣ a⌠ ___91__▀á a⌠ ì ___93___. A≤ yo⌡ ma∙ know¼ thσ ___216__▀ i≤ interesteΣ iε ___150___« Sincσ ì yo⌡á arσ familia≥ witΦ thi≤ subject¼á wσ kno≈ you≥ view≤ wil∞á bσ ì extremely interesting to us. You≥ wil∞ receivσ furthe≥ detail≤ later¼á bu⌠ wσ woulΣ appreciatσ ì havinτá you≥á acceptancσá a≤ sooε a≤ possiblσá t∩á permi⌠á u≤á t∩ ì complete our agenda. 10.17 *** INVITATION - TO MEET AT OFFICE AT A PROPOSED TIME ***** Therσ arσ detail≤ ___214__▀ woulΣ likσ ver∙ mucΦ t∩ discus≤á witΦ ì you in connection with ___83___. Ho≈ abou⌠á droppinτá bσ oε ___75__▀ a⌠ ___85__▀ t∩á discus≤á it«á ì ___86__▀á woulΣá enjo∙á seeinτ yo⌡á anΣá gettinτá you≥á reaction≤ ì concerninτ thi≤ matter«á Iµ thi≤ i≤ no⌠ convenient¼á pleasσá le⌠ ì ___87___ know what time you would prefer. ___82___ will be waiting to hear from you. 10.18 *** INVITATION - TO MEET AT OFFICE WITH TIME LEFT OPEN **** Ho≈ abou⌠ ß meetinτ somσ timσ iε thσ nea≥ futurσ witΦ ___88__▀ t∩ ì discuss ___83___. ___86__▀á woulΣá enjo∙ seeinτ yo⌡ anΣ gettinτ you≥á reaction≤á oε ì thi≤á subject«á Le⌠ ___87__▀ kno≈ wha⌠ timσ woulΣ bσá convenien⌠ ì for you to drop by and ___82___ will consider it a definite date. 10.19 *** INVITATION - TO MEET FOR A MEAL *********************** Arσ yo⌡ freσ fo≥ ___166__▀ oε ___213___¼á ___92___«á Iµ yo⌡ are¼ ì ___214__▀á woulΣá likσá i⌠ iµ yo⌡ coulΣ joiεá ___84__▀á a⌠á abou⌠ ì ___93___ at ___178___. Thi≤á wil∞ givσ ___242__▀ aε opportunit∙ t∩ talδ abou⌠á ___150__▀ ì and exchange views. Please let me know if you can make it. 11.01 ** ORDER - ACKNOWLEDGE DELAY IN FILLING, AWAY FROM OFFICE * Thi≤á wil∞á acknowledgσ receip⌠ oµ you≥ orde≥á oµá ___109__▀á fo≥ ì ___243___. AlthougΦ ╔ havσ beeε awa∙ froφ thσ office¼ ╔ processeΣ you≥ orde≥ ì immediately upon my return. ╔ hopσ thσ dela∙ ha≤ no⌠ causeΣ yo⌡ an∙ inconveniencσ anΣ wisΦ t∩ ì assure you that your patronage is appreciated. 11.02 ** ORDER - ACKNOWLEDGED, BUT GOODS OUT OF STOCK NOW ******* WitΦá thank≤ wσ acknowledgσ you≥ checδ anΣ orde≥ dateΣá ___109__▀ ì for ___243___ described in our letter to you of ___244___. Unfortunately¼ thσ demanΣ fo≥ ___243__▀ ha≤ beeε s∩ grea⌠ tha⌠ wσ ì havσ n∩ morσ oε hand«á Despitσ thσ fac⌠ tha⌠ wσ havσá reordered¼ ì regretfully we have no idea when they will be shipped to us. Therefore¼á wσ wil∞ gladl∙ returε you≥ checδ anΣ inforφ yo⌡á wheε ì thσ ne≈ suppl∙ arrives«á However¼á iµ yo⌡ prefer¼á wσ wil∞á kee≡ ì your check and forward them to you as soon as they arrive. 11.03 ** ORDER - ACKNOWLEDGED WITH REQUEST FOR CASH PAYMENT ***** Thanδ yo⌡ fo≥ you≥ orde≥ fo≥ ___106__▀ tha⌠ wσ advertiseΣ iεá thσ ì ___133___ on ___134___. Unfortunately¼á wσ arσ unablσ t∩ handlσá C.O.D«á orders«á Pleasσ ì senΣ u≤ ß checδ o≥ ß mone∙ order«á Thσ pricσ oµ thσ ___106__▀ i≤ ì ___245___. Meanwhile¼á wσ arσ holdinτ you≥ orde≥ asidσ witΦ instruction≤á t∩ ì rush shipment as soon as we receive your payment. 11.04 ** ORDER - CANCELLATION OF ORDER FOR GOODS **************** Duσ t∩ ß changσ iε plans¼á wσ wil∞ bσ unablσ t∩ usσ thσá ___70__▀ ì we ordered from you on ___109___. Wil∞ yo⌡ pleasσ cance∞ ou≥ order┐á Wσ wil∞ bσ iε toucΦ witΦá yo⌡ ì again when we are in the market for ___70___. Thanδá yo⌡ ver∙ mucΦ anΣ wσ regre⌠ an∙ inconveniencσ wσ ma∙á havσ ì caused you with this order. 11.05 ** ORDER - CANCELLATION OF ORDER, DOOR-TO-DOOR SALESMAN *** Thi≤á certifieΣá lette≥á i≤á t∩ cance∞á thσá orde≥á ╔á placeΣá oε ì ___109__▀ witΦ onσ oµ you≥ ___106__▀ salesmen«á Hσ wa≤ extremel∙ ì push∙ anΣ ╔ acteΣ impulsively« Afte≥ hσ left¼ ╔ regretteΣ havinτ ì let him have the order. Luckily¼á ßá frienΣ pointeΣ ou⌠ thσ la≈ statinτ tha⌠ therσá i≤á ß ì three-da∙ "coolinτ offó perioΣ iε thi≤ statσ iε whicΦ buyer≤á ma∙ ì cance∞ order≤ placeΣ witΦ door-to-doo≥ salesmen«á ╔ checkeΣ thi≤ ì information out with the Attorney General. EncloseΣ yo⌡ wil∞ finΣ ß cop∙ oµ m∙ contract«á ╔ havσ als∩á tolΣ ì my bank to stop payment on the down payment check. Thσá abovσá mentioneΣ action≤ shoulΣá concludσá thi≤á matter«á ╔ ì regret any inconvenience that I may have caused your company. 11.06 ** ORDER - CANCELLED BECAUSE DEADLINE PASSED ************** Wσá regre⌠á t∩ inforφ yo⌡ tha⌠ circumstance≤ havσá forceΣá u≤á t∩ ì cancel our order of ___109___ for ___243___. Thσ deadlinσ fo≥ deliver∙ oµ thesσ good≤ i≤ lonτ pas⌠ duσ anΣá wσ ì can no longer use them as we had planned to do. A≤ ß busines≤ person¼ ╔ aφ surσ yo⌡ wil∞ understanΣ thσ necessit∙ ì for this cancellation. 11.07 ** ORDER - CANCELLED BECAUSE GOODS NO LONGER NEEDED ******* Wσá regre⌠á t∩ inforφ yo⌡ tha⌠ circumstance≤ havσá forceΣá u≤á t∩ ì cancel our order of ___109___ for ___243___. Thσá orde≥ wσ haΣ fo≥ ou≥ ___70__▀ ha≤ beeε cancelled¼á s∩ wσá n∩ ì longer have a need for these goods. A≤ ß busines≤ person¼ ╔ aφ surσ yo⌡ wil∞ understanΣ thσ necessit∙ ì for this cancellation. 11.08 ** ORDER - CANCELLED BECAUSE PLANS HAVE CHANGED *********** Wσá regre⌠á t∩ inforφ yo⌡ tha⌠ circumstance≤ havσá forceΣá u≤á t∩ ì cancel our order of ___109___ for ___243___. Ou≥ plan≤ havσ changeΣ sincσ thi≤ orde≥ wa≤ placeΣ anΣ thσá good≤ ì we ordered no longer fit our needs. A≤ ß busines≤ person¼ ╔ aφ surσ yo⌡ wil∞ understanΣ thσ necessit∙ ì for this cancellation. 11.09 ** ORDER - CONFIRMATION OF PLACEMENT OF AN ORDER ********** This will confirm our order for ___246___. Wσá understanΣ wσ caε expec⌠ deliver∙ oµ thi≤ orde≥ oεá o≥á abou⌠ ì ___247___ at ___248___. Thank you for you prompt attention to this order. 11.10 *** ORDER - CONFIRMATION OF PRICE AND SHIPPING CHARGES **** Thi≤á confirm≤ m∙ quotatioε t∩ yo⌡ oµ ___246__▀ fo≥ ___249__▀á oµ ì ___70___. Iµ wσ shi≡ viß ___250___¼á thσ pricσ fo≥ shipmen⌠ t∩ yo⌡ wil∞á bσ ì ___251___«á Shipmen⌠ b∙ ___252__▀ woulΣ cos⌠ yo⌡ onl∙ ___253___¼ ì but delivery will be slower. Iµá yo⌡á wisΦ t∩ authorizσ immediatσ shipmen⌠ b∙á eithe≥á method¼ ì pleasσá le⌠á u≤á kno≈á promptl∙á t∩á assurσá gooΣá service«áá Wσ ì appreciate your interest in our products. 11.11 *** ORDER - CONFIRMATION OF RECEIPT OF ORDER ************** This will confirm your order for ___246___. Yo⌡á ma∙ expec⌠ deliver∙ oµ thi≤ orde≥ oε o≥ abou⌠á ___247__▀á a⌠ ì ___248___« Iµ yo⌡ d∩ no⌠ receivσ thσ orde≥ wheε expected¼ pleasσ ì let us know. Thank you for your patronage. 11.12 *** ORDER - DELAY FROM PRODUCTION DIFFICULTIES EXPLAINED ** Thi≤á wil∞á acknowledgσ receip⌠ oµ you≥ orde≥á oµá ___109__▀á fo≥ ì ___243___. Becausσá oµ somσ temporar∙ ___254__▀ problems¼á you≥ orde≥á coulΣ ì not be taken care of until now. ╔ hopσ thσ dela∙ ha≤ no⌠ causeΣ yo⌡ an∙ inconveniencσ anΣ wisΦ t∩ ì assure you that your patronage is appreciated. 11.13 *** ORDER - GOODS TO BE DELIVERED AS SOON AS POSSIBLE ***** Pleasσá senΣ thσ followinτ a≤ sooε a≤ possiblσ anΣ chargσ t∩á ou≥ ì account: ___255___ ___256___ ___257___ Thank you for your promptness. 11.14 *** ORDER - EXPLANATION FOR DELAY OF ENGRAVED ITEM ******** Wσ caε definitel∙ understanΣ you≥ annoyancσ iε no⌠ receivinτá thσ ì ___106___ that you ordered. Order≤á requirinτá engravinτ neeΣá ___49__▀á fo≥á delivery«á Ou≥ ì salespersoε probabl∙ diΣ no⌠ makσ tha⌠ clea≥ anΣ wσ arσ sorr∙ fo≥ ì that misunderstanding. You≥ orde≥ wil∞ bσ shippeΣ ___258__▀ anΣ wil∞ arrivσ withiε ß fe≈ ì day≤á afte≥ that«á Pleasσ forgivσ thσ delay«á Wσ kno≈ tha⌠á yo⌡ ì will be satisfied with the final product. 11.15 *** ORDER - EXPLANATION OF DELAY IN SENDING - OUT OF TOWN * Sincσá ╔á havσá beeε ou⌠ oµ town¼á m∙ stafµá delayeΣá makinτá ou≥ ì purchasσ oµ ___243___¼á waitinτ fo≥ authorizatioε froφ me«á ╔ aφ ì sorr∙á i⌠ ha≤ takeε longe≥ thaε expecteΣ fo≥ u≤ t∩ senΣ yo⌡á thi≤ ì purchase order. Iµ yo⌡ wil∞ fil∞ thσ encloseΣ orde≥ a⌠ you≥ earlies⌠ convenience¼ ì I will appreciate it very much. 12.01 ** ORDER - BASED ON DISCUSSION - REQUEST FOR CONFIRMATION * Iεá ou≥á discussioεá oεá ___259__▀ ╔á expresseΣá aεá interes⌠á iε ì ordering ___70___. Thi≤á wil∞ confirφ ou≥ orde≥ fo≥ ___260__▀ oµ you≥ ___70__▀ a⌠á ß ì price of ___246___, to be delivered by ___247___. Pleasσ furnisΦ ß writteε confirmatioε oµ you≥ acceptancσ oµá thi≤ ì order or of its shipment, if shipped immediately. 12.02 ** ORDER - PLACED BASED ON A PREVIOUS ESTIMATE ************ Wσ arσ hereb∙ placinτ aε orde≥ fo≥ ___243___¼á iε accordancσ witΦ ì your estimate of ___261___. Wil∞á yo⌡á pleasσá shi≡á thesσ good≤ b∙á ___237__▀á b∙á thσá mos⌠ ì practical means available. Thank you for your consideration. 12.03 ** ORDER - REQUEST FOR GOODS TO BE SHIPPED EARLIER ******** Oε ___109__▀ wσ sen⌠ yo⌡ ou≥ purchasσ orde≥ numbe≥ ___107__▀á fo≥ ì ___106___«áá Yo⌡á confirmeΣá thσá requesteΣá deliver∙á datσáá oµ ì ___247___. Duσ t∩ forecasteΣ change≤ iε thσ ___262___¼á thesσ ___106__▀ wil∞ ì bσá needeΣ ___49__▀ earlier«á Wσ no≈ wil∞ neeΣ ___263__▀á beforσ ì ___264__▀á anΣá thσ balancσ completeΣ b∙á ___265___«á CoulΣá yo⌡ ì reschedulσá you≥ shipment≤ t∩ worδ iε a⌠ leas⌠ ___263__▀ t∩á mee⌠ ì thσá earlie≥á deliver∙á date┐á ╔ realizσá tha⌠á you≥á productioε ì schedule≤á arσá ful∞ a⌠ thi≤ timσ oµ thσ yea≥á bu⌠á ßá profitablσ ì ___94__▀á i≤ dependen⌠ upoε u≤ havinτ thesσ good≤ oε hanΣ b∙á thσ ì earlier date. Wσ certainl∙ appreciatσ you≥ help«á Wσ d∩ no⌠ wan⌠ t∩ spli⌠á thσ ì orde≥ witΦ anothe≥ supplier«á Pleasσ le⌠ mσ kno≈ immediatel∙á iµ ì you can take care of this for us. 12.04 ** ORDER - SPECIAL SHIPMENT BECAUSE OF ERROR, WITH CREDIT * Wσ shippeΣ you≥ orde≥ No«á ___107__▀ fo≥ ___106__▀ vißá ___266__▀ ì insteaΣá oµá parce∞á pos⌠á becausσ wσ though⌠á tha⌠á timσá wa≤á ß ì critical factor. yecausσá oµá ou≥á error¼á wσ arσ mailinτ yo⌡á ßá credi⌠á fo≥á thσ ì difference in delivery rates. 12.05 ** ORDER - SUPPLIES OR EQUIPMENT ************************** ╔á aφá placinτá thi≤ order¼á t∩ bσ billeΣ t∩á ___173__▀á fo≥á thσ ì following ___267___: ___268___ ___269___ ___270___ Wil∞á yo⌡ pleasσ makσ deliver∙ oµ thi≤ orde≥ t∩ thσ attentioεá oµ ì the undersigned at the above address as soon as possible. 12.06 ** ORDER - SUPPLIES OR EQUIPMENT - RUSH ******************* Pleasσá senΣá thσ followinτ a≤ sooε a≤ yo⌡ caε anΣá bil∞á t∩á ou≥ ì account: ___268___ ___269___ ___270___ Delive≥ thi≤ orde≥ t∩ thσ addres≤ showε abovσ t∩ thσ attentioε oµ ì the undersigned. 12.07 ** POLITICAL - ANNOUNCEMENT OF POSITION ON PROPOSITION **** Iεá repl∙á t∩ you≥ reques⌠ oµ ___193__▀ tha⌠ ╔á makσá ßá decisioε ì abou⌠á ___271___¼á ___272__▀á iε favo≥á oµá tha⌠á ___271___¼á anΣ ì ___273___ agree to work personally in its support. Thanδá yo⌡ fo≥ thinkinτ oµ mσ iε thi≤ connection«á ╔á appreciatσ ì your confidence in my judgment. 12.08 ** POLITICAL - OPINION IN SUPPORT OF CANDIDATE ************ ╔ havσ you≥ reques⌠ oµ ___193__▀ fo≥ aε endorsemen⌠ iε connectioε ì with the candidacy of ___15___ for ___274___. ╔ aφ happ∙ t∩ makσ ß statemen⌠ iε favo≥ oµ ___15___'≤á candidacy¼ ì a≤á ╔á conside≥á ___65__▀ eminentl∙ qualifieΣ t∩á carr∙á ou⌠á thσ ì dutie≤ oµá ___274__▀á iεá ßá wa∙á tha⌠á wil∞á benefi⌠á everyone«á ì ___15___'≤á stand≤ oε thσ issue≤ whicΦ concerε u≤á shoulΣá assurσ ì good leadership for the ___275___ upon his election. 12.09 ** POLITICAL - REJECTION OF REQUEST FOR SUPPORT *********** ╔ havσ you≥ reques⌠ oµ ___193__▀ fo≥ aε endorsemen⌠ iε connectioε ì with the candidacy of ___15___ for ___274___. Frankly¼ ╔ d∩ no⌠ thinδ ╔ shal∞ cas⌠ m∙ votσ fo≥ ___15___«á Thi≤ ì i≤á certainl∙ no⌠ ß persona∞ rejection«á I⌠ merel∙ mean≤ tha⌠á ╔ ì prefer the platform of one of ___28___ opponents. Iεá an∙ case¼á ╔ aφ surσ thσ majorit∙ oµ thσ votσ wil∞ g∩ t∩á thσ ì most deserving candidate. 12.10 *** POLITICAL - REQUESTING SUPPORT AND ENDORSEMENT ******** You≥ namσ ha≤ beeε giveε ___87__▀ b∙ ___15__▀ witΦ thσ suggestioε ì tha⌠á ___82__▀á reques⌠á you≥á endorsemen⌠á fo≥á ___276__▀á a≤á ß ì candidate for ___144___ ___277___ ___208___. ___15___'≤ prograφ fo≥ thσ ___208__▀ should¼á ___199__▀ sure¼á bσ ì of benefit to us all, if ___278___ past record is any indication. An∙á statemen⌠á yo⌡á carσ t∩ makσ iεá ___278__▀á behalµá wil∞á bσ ì greatly appreciated. 12.11 *** POLITICAL - REQUESTING SUPPORT FOR PROPOSITION ******** Thσá ___24__▀ i≤ a⌠ presen⌠ makinτ plan≤ t∩ bacδá thσá ___271___¼ ì and would like to enlist your personal support. Wσá woulΣ appreciatσ learninτ you≥ feeling≤ oε thσá subject¼á anΣ ì you≥á activσ cooperatioε woulΣ bσ helpful«á I⌠á wil∞á facilitatσ ì matters if you can let us have your decision by ___237___. 12.12 *** POLITICAL - UNDECIDED ON HOW TO VOTE ****************** ╔ aφ stil∞ uncertaiε ho≈ ╔ shal∞ cas⌠ m∙ votσ iε thσ electioε anΣ ì neeΣ ß littlσ timσ t∩ decidσ whicΦ oµ thσ candidate≤ ha≤ thσ mos⌠ ì appeal to me. ╔á aφ surσ ___15__▀ wil∞ agreσ witΦ m∙ decisioε no⌠ t∩á offe≥á aε ì endorsemen⌠ unti∞ ╔ aφ surσ oµ m∙ owε opinion« Wh∙ don'⌠ yo⌡ ge⌠ ì iεá toucΦ witΦ mσ iε anothe≥ fe≈ ___279___¼á wheε ╔ havσá haΣá aε ì opportunity to consider the matter further? 13.01 ** REQUEST - ASSISTANCE REQUESTED FOR A SPECIAL FUNCTION ** Wσá woulΣ likσ t∩ havσ yo⌡ ___152__▀ durinτ ou≥ planneΣá ___71__▀ ì to be held at ___91___ on ___92___. Iµ yo⌡ arσ iε ß positioε t∩ makσ ß contributioε t∩ ou≥ effort≤ iε ì this regard, we would be most grateful for your help. An∙ assistancσ yo⌡ caε offe≥ u≤ wil∞ bσ appreciateΣ anΣ yo⌡á wil∞ ì be most welcome to attend this event. 13.02 ** REQUEST - BY SELLER OF UNSATISFACTORY PRODUCT ********** Wσ arσ sorr∙ t∩ learε tha⌠ thσ ___70__▀ yo⌡ purchaseΣ froφ u≤ ha≤ ì no⌠á proveΣ satisfactory«á Wσ wan⌠ ou≥ customer≤ t∩á bσá pleaseΣ ì witΦá ou≥ merchandisσ anΣ thanδ yo⌡ fo≥ bringinτ thi≤á matte≥á t∩ ì our attention. Wil∞á yo⌡á pleasσ le⌠ u≤ kno≈ thσ timσ anΣ da∙ wheεá i⌠á wil∞á bσ ì convenien⌠á t∩ havσ thσ ___70__▀ pickeΣ u≡ anΣá returned┐á Also¼ ì wil∞ yo⌡ le⌠ u≤ kno≈ whethe≥ yo⌡ wisΦ t∩ receivσ ß replacement¼ ß ì credit or a cash refund? Wσá regre⌠ thσ inconveniencσ causeΣ yo⌡ anΣ hopσ t∩á continuσá t∩ ì serve you in the future. 13.03 ** REQUEST - CAUSE OF INACTIVITY IN BUSINESS RELATION ***** Wσ arσ a⌠ ß los≤ wheε wσ seσ tha⌠ yo⌡ arσ n∩ longe≥ workinτá witΦ ì u≤ iε ß busines≤ relationship«á I≤ therσ somethinτ wσ havσ done¼ ì o≥ fo≥ tha⌠ matter¼á havσ no⌠ done┐á Pleasσ takσ ß moment'≤ timσ ì t∩ writσ ß brieµ sentencσ o≥ tw∩ oε thσ bacδ oµ thi≤ letter« Yo⌡ ì can mail it in the postpaid envelope that is enclosed. Wσá havσá jus⌠á expandeΣ ou≥ warehousσá anΣá havσá increaseΣá ou≥ ì ___106__▀ produc⌠ linσ t∩ servσ yo⌡ morσ efficiently«á Wσá valuσ ì yo⌡á a≤ ß busines≤ associatσ anΣ hopσ tha⌠ wσ wil∞ hea≥ froφá yo⌡ ì soon. 13.04 ** REQUEST - CAUSE OF NO ORDERS IN BUSINESS RELATION ****** Iε thσ pas⌠ ╔ havσ valueΣ you≥ patronage«á Bu⌠ despitσ thσá fac⌠ ì tha⌠á wσ havσ alway≤ enjoyeΣ ß mutuall∙ pleasan⌠á anΣá profitablσ ì relationship¼á yo⌡á havσá no⌠ placeΣ aε orde≥ witΦ mσá iεá recen⌠ ì ___160___«á Aφá ╔á responsiblσ fo≥ somethinτ saiΣ o≥á donσá tha⌠ ì offended or displeased you? Pleasσá le⌠á mσá kno≈ iµ anythinτ i≤ troublinτá yo⌡á tha⌠á ╔á caε ì rectify«á Jus⌠ cal∞ oε thσ phonσ s∩ wσ caε talk«á ╔á definitel∙ ì respect your insight and good will. 13.05 ** REQUEST - FOR ANSWER TO UNANSWERED LETTER ************** Iεá examininτ m∙ follow-u≡ filσ today¼á ╔ noticσ tha⌠ ╔ havσá no⌠ ì receiveΣá ß repl∙ t∩ m∙ lette≥ t∩ yo⌡ dateΣá ___89__▀á concerninτ ì ___8___«á Iε casσ thσ lette≥ ha≤ gonσ astra∙ o≥ beeε mislaid¼á ╔ ì am enclosing a copy for your information. ╔ looδ forwarΣ t∩ hearinτ froφ yo⌡ soon¼á a≤ ╔ aφ anxiou≤ t∩ havσ ì your reaction to my ___150___. 13.06 ** REQUEST - FOR RESPONSE TO UNANSWERED PHONE CALLS ******* Whilσá checkinτá m∙á calenda≥ today¼á ╔ noticσ tha⌠á ╔á havσá no⌠ ì receiveΣá ß repl∙ t∩ m∙ phonσ cal∞ t∩ yo⌡ oεá ___280___¼á wheεá ╔ ì wanteΣá t∩á discus≤á ___150___«á Iε casσá m∙á messagσá ha≤á beeε ì mislaid¼á o≥á you'vσá jus⌠á forgotteε t∩á returεá thσá call¼á I'φ ì bringing the matter to your attention with this letter. ╔ looδ forwarΣ t∩ hearinτ froφ yo⌡ soon¼á a≤ ╔ thinδ aεá exchangσ ì of ideas would be helpful to both of us. 13.07 ** REQUEST - QUOTATIONS ON GOODS TO BE SUPPLIED *********** Wσ arσá currentl∙á developinτá ßá prograφá oµá vendo≥á sources«áá ì Therefore¼á wσá woulΣá appreciatσ ß quotσ froφ yo⌡ oεá thσá item≤ ì listed below: ___255___ ___256___ ___257___ Pleasσ returε you≥ quotσ iε thσ prepaiΣ envelopσ tha⌠ i≤ encloseΣ ì for your convenience. 13.08 ** RESPONSE - ACKNOWLEDGE RECEIPT OF LETTER *************** Thanδá yo⌡á s∩á mucΦ fo≥á you≥á lette≥á oµá ___89___¼á concerninτ ì ___190___. ___82__▀á appreciatσá yo⌡ takinτ thσ troublσá t∩á writσá ___87__▀ ì concerning this matter and will ___281___. ___82___ ___282___ always happy to hear from you. 13.09 ** RESPONSE - APOLOGY FOR DELAY IN REPLY TO INQUIRY ******* Thank you for your recent inquiry about our ___283___. Pleasσ accep⌠ ou≥ apolog∙ fo≥ thσ inadverten⌠ dela∙ iε furnishinτ ì you the desired information, which is enclosed. We appreciate your interest, and hope to hear from you further. 13.10 *** RESPONSE - EMPLOYER WILL RESPOND UPON RETURN ********** Becausσáá ___15__▀á i≤á ou⌠á oµá towεá unti∞áá ___17___¼áá ╔áá aφ ì acknowledginτ receip⌠ oµ you≥ lette≥ oµ ___89___«á Wheε ___18__▀ ì return≤á ___18__▀ wil∞ givσ i⌠ ___28__▀ immediatσá attentioεá anΣ ì you may expect to hear from us shortly afterwards. 13.11 *** RESPONSE - INQUIRY REGARDING DELIVERY DATES *********** Iε repl∙ t∩ you≥ inquiry¼á ___82__▀ wan⌠ t∩ assurσ yo⌡ tha⌠á you≥ ì orde≥ oµ ___109__▀ fo≥ ___260__▀ oµ ___243__▀ wil∞ bσ shippeΣá oε ì o≥ abou⌠ ___258___«á Iµ yo⌡ fai∞ t∩ receivσ thi≤ shipmen⌠ withiε ì a reasonable time after that date please let me know. You≥á patronagσ i≤ appreciateΣ anΣ ___82__▀ looδ forwarΣá t∩á thσ ì opportunity of serving you in the future. 13.12 *** RESPONSE - INQUIRY REGARDING PRICES OF PRODUCTS ******* Iεá repl∙á t∩á you≥á reques⌠ fo≥á price≤á oµá ou≥á ___70___¼á thσ ì following will give you some idea of their range. ___246___ ___284___ ___285___ Iµá ___82__▀á caε providσ yo⌡ witΦá an∙á additiona∞á information¼ ì pleasσá le⌠á mσ kno≈ anΣ ╔ wil∞ bσ happ∙ t∩ responΣá a≤á sooεá a≤ ì possible. 13.13 *** RESPONSE - LETTER ADDRESSED TO A PERSON WHO IS ILL **** Thi≤á lette≥ i≤ t∩ inforφ yo⌡ tha⌠ wσ havσ receiveΣá you≥á lette≥ ì dated ___1___ that was addressed to ___15___. ___15__▀ ha≤ beeε il∞ anΣ i≤ no⌠ expecteΣ t∩ returε t∩ thσ officσ ì unti∞ abou⌠ ___286___« Wheε ___18__▀ returns¼á ╔ wil∞ brinτ you≥ ì letter to ___28___ attention. 13.14 *** RESPONSE - REJECT OFFER FOR INVESTMENT IN A PROJECT *** Thanδá yo⌡ fo≥ you≥ recen⌠ lette≥ offerinτ mσ aεá opportunit∙á t∩ ì invest in ___136___. Afte≥á carefu∞ consideratioε oµ thi≤ proposal¼á wσá havσá decideΣ ì tha⌠ wσ arσ unablσ t∩ takσ advantagσ oµ thi≤ offe≥ a⌠ thi≤ time« ì Thi≤á shoulΣá no⌠ bσ interpreteΣ a≤ ß lacδ oµ confidencσá iεá it≤ ì potential¼ however¼á wσ arσ no⌠ prepareΣ t∩ makσ aε investmen⌠ iε ì the project at this time. ╔ aφ sorr∙ wσ arσ unablσ t∩ assis⌠ yo⌡ iε thi≤ venture¼á althougΦ ì wσ wisΦ yo⌡ thσ greates⌠ succes≤ iε it«á Thank≤ fo≥ providinτ u≤ ì this opportunity. 13.15 *** RESPONSE - REJECT REQUEST TO RETURN GOODS FOR CREDIT ** Thanδá yo⌡á s∩á mucΦá fo≥ writinτá u≤á abou⌠á thσá ___106__▀á yo⌡ ì purchaseΣ oεá ___287__▀á tha⌠á yo⌡ wisΦ t∩á returεá fo≥á credit«á ì However¼ thesσ arσ thσ ___106__▀ yo⌡ ordereΣ and¼á iε fact¼á paiΣ ì for them with our ___288___ percent cash discount. A≤ ╔ understanΣ it¼á yo⌡ woulΣ likσ t∩ returε thesσ good≤ becausσ ì the∙á havσá proveΣ t∩ bσ ß slo≈ seller«á Wσ canno⌠á accep⌠á thi≤ ì proposa∞á becausσ wσ discontinueΣ thi≤ linσ ___289___«á Mos⌠á oµ ì ou≥á dealer≤á founΣ theφ t∩ bσ gooΣ seller≤ durinτá thσá ___94__▀ ì promotioεá tha⌠á wσ sponsored«á Wσ arσá sendinτá yo⌡á additiona∞ ì promotiona∞á idea≤ anΣ material≤ tha⌠ havσ beeεá successfu∞á witΦ ì othe≥ dealers« Ou≥ salesman¼á ___15___¼á wil∞ als∩ bσ callinτ oε ì you soon with additional suggestions. 13.16 *** RESPONSE - REPLACEMENT OF APPAREL WHICH SHRUNK ******** Wσá agreσ tha⌠ thσ ___290__▀ yo⌡ returneΣ shrunδ iεá thσá washinτ ì machine«á Tha⌠á ___290__▀ wa≤ no⌠ washablσ althougΦá man∙á toda∙ ì are« Ou≥á sale≤á associatσ shoulΣ havσ explaineΣ thi≤á t∩á you«á ì Sometimes, however, a clerk may forget. Whethe≥ thi≤ wa≤ thσ casσ o≥ not¼ ___15___¼á wσ arσ sorr∙ fo≥ thσ ì inconvenience. Pleasσá bσá assureΣá tha⌠ wσ wil∞ bσ ver∙ happ∙á t∩á replacσá thσ ì ___290___ or credit your account. 14.01 ** RESPONSE - TO REQUEST FOR INFORMATION REGARDING GOODS ** Wσ werσ s∩ pleaseΣ t∩ receivσ iε today'≤ mai∞ you≥ inquir∙á abou⌠ ì ou≥áá ___106___«áá Thi≤á i≤á definitel∙á aεá indicatioεá oµáá aε ì intelligen⌠ anΣ sensiblσ approacΦ t∩ you≥ ___281___« Yo⌡ wil∞ bσ ì thσá onσá t∩ usσ thσ equipment╗á therefore¼á i⌠ i≤ u≡ t∩á yo⌡á t∩ ì examinσ anΣ judgσ eacΦ piecσ oε it≤ owε meri⌠ beforσ makinτá you≥ ì purchase decisions. Ou≥á encloseΣ cataloτ tell≤ thσ backgrounΣ informatioε abou⌠á ou≥ ì ___106___«á Wσ hopσ tha⌠ i⌠ wil∞ provσ helpfu∞ t∩ yo⌡ iεá makinτ ì this important decision. Thanδá yo⌡ s∩ mucΦ fo≥ you≥ lette≥ anΣá consideration«á Wσá fee∞ ì that our ___106___ will meet your needs and more! 14.02 ** RESPONSE - WILL CALL TO ABSENT EMPLOYER'S ATTENTION **** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. Thσá informatioε concerninτ ___190__▀ wil∞ bσ calleΣ t∩á ___28__▀ ì attention as soon as ___18___ returns. Thank you for sending us this information. 14.03 ** RESPONSE - WILL PASS ALONG A COPY TO PROPER PARTY ****** ___15__▀á i≤ awa∙ froφ thσ officσ anΣ i≤ no⌠ expecteΣ bacδá unti∞ ì ___17___. ┴á cop∙ oµ you≥ lette≥ concerninτ ___190__▀ wil∞ bσ passeΣá alonτ ì t∩á ___291__▀ anΣ ╔ wil∞ kee≡ thσ origina∞ fo≥ ___15__▀á t∩á reaΣ ì when ___18___ returns. 14.04 ** RESPONSE - WITH APOLOGY FOR DELAYED REPLY ************** Becausσ ___15__▀ i≤ ou⌠ oµ towε unti∞ ___17__▀ ╔ aφ acknowledginτ ì receip⌠ oµ you≥ lette≥ oµ ___89__▀ concerninτ ___190___«á ╔ wil∞ ì brinτ i⌠ t∩ ___28__▀ attentioε a≤ sooε a≤ ___18__▀ returns«á Yo⌡ ì should be hearing from us then. Please accept my apology for this unavoidable delay. 14.05 ** SALES - FOLLOW-UP LETTER TO SALES PROPOSAL ************* ╔á aφá takinτ thσ libert∙ oµ writinτ yo⌡ thi≤ lette≥á insteaΣá oµ ì interrupting you by phone. Las⌠ weeδ ╔ maileΣ yo⌡ ß brieµ proposal«á No≈ ╔ aφ wonderinτá iµ ì it suits your company's needs. Wσá wisΦ t∩ d∩ busines≤ witΦ yo⌡ anΣ woulΣ appreciatσ i⌠á iµá yo⌡ ì would let us know as soon as possible if we fit into your plans. 14.06 ** SALES - FOLLOW UP - ARE THE GOODS SATISFACTORY? ******** HAVE YOU HEARD THIS STORY? ┴á younτá maε walkeΣ t∩ ß telephonσ bootΦ anΣá calleΣá ßá certaiε ì number and had the following conversation: Is this Mr. Jones? Yes. I'φá callinτ abou⌠ thσ aΣ iε yesterday'≤ pape≥ fo≥á thσá ì job of ___126___. Is it filled yet? Yes. Is that person doing a satisfactory job? Yes. Thank you. Good-bye. Thσ drugstorσ clerδ wa≤ ver∙ curiou≤ anΣ askeΣ thi≤ younτ maεá iµ ì hσ haΣ wanteΣ t∩ appl∙ fo≥ thσ job«á "No,ó hσ answered¼á "╔ havσ ì thσá jobíá ╔á wa≤á jus⌠á checkinτá t∩ seσá iµá ╔á wa≤á doinτá i⌠ ì adequately." That'≤á wh∙ wσ arσ writinτ t∩ yo⌡ today«á Wσ wan⌠ t∩ seσ iµá thσ ì ___106___ that you recently purchased has been to your liking. Wσ a⌠ ___29__▀ pridσ ourselve≤ no⌠ onl∙ oε ou≥ product≤ bu⌠á als∩ ì on making sure of your continued satisfaction. 14.07 ** SALES - FOLLOW UP SALES CALL WITH QUALITY ASSURANCES *** Thσ othe≥ da∙ ou≥ representative¼á ___292__▀ calleΣ oε yo⌡á abou⌠ ì thσ possiblσ usσ oµ ou≥ ___106__▀ b∙ you≥ company«á Hσ ha≤ askeΣ ì tha⌠á wσ writσ yo⌡ t∩ g∩ ove≥ severa∞ importan⌠ point≤á discusseΣ ì in that meeting. Sincσ ou≥ busines≤ openeΣ ___49__▀ ago¼á wσ havσ learneΣ tha⌠á i⌠ ì wa≤ no⌠ enougΦ jus⌠ t∩ furnisΦ qualit∙ ___106___«á N∩ matte≥ ho≈ ì gooΣ thσ products¼ the∙ wil∞ no⌠ bσ reliablσ unles≤ the∙ arσ useΣ ì properly« Therefore¼ ou≥ product≤ arσ solΣ witΦ ß guaranteσ tha⌠ ì onσáá oµá ou≥á associate≤á wil∞á bσá availablσá fo≥á advicσáá anΣ ì instructioε a≤ yo⌡ neeΣ it« Fo≥ example¼ ___292__▀ ha≤ beeε witΦ ì u≤ fo≥ ove≥ ___293___«á ___294__▀ i≤ ver∙ conscientiou≤ anΣ wil∞ ì follow through whenever you need ___295___ help. Placinτ aε orde≥ witΦ ___29__▀ assure≤ yo⌡ oµ qualit∙ product≤ a≤ ì well as careful instructions and maintenance of the products. 14.08 ** SALES - SOLICITATION BY TAX CONSULTANT FOR BUSINESS **** A≤ aε experienceΣ ta° consultant¼ ╔ caε probabl∙ savσ yo⌡ ß grea⌠ ì dea∞ oµ moneyí B∙ doinτ you≥ ta° return¼ ╔ ofteε caε finΣ enougΦ ì missed deductions to pay my fee and more. Below is a list of reasons for you to use my services: 1. PersonalizeΣá Service«á N∩ tw∩ peoplσ arσ alikσ anΣá n∩á tw∩ ì áááápeople possess the same tax returns. 2. Reasonablσá Fee«á Thσá basiπ pricσ oµ ___296__▀á i≤á fo≥á aε ì ááááitemizeΣ statσ anΣ federa∞ return« Busines≤ schedules¼ stocδ ì áááásales, and other complications are additional. 3. Fast¼ Confidentia∞ Service« Therσ i≤ usuall∙ n∩ waitinτ timσ ì ááááfo≥á aεá appointmen⌠á anΣ you≥ return≤á arσá returneΣá withiε ì áááá___49___. 4. Convenient«á Thi≤ i≤ aε individuall∙ owneΣ busines≤ tha⌠á i≤ ì ááááopened ___297___ during the year for your convenience. Wσ woulΣá likσ t∩ includσ yo⌡ a≤ onσ oµ ou≥ satisfieΣ customers«á ì Pleasσá placσ thi≤ lette≥ witΦ you≥ ta° paper≤ anΣ wheεá yo⌡á arσ ì ready to work on them, give us a call. 14.09 ** SYMPATHY - FOR ACCIDENT OR INJURY WITH GIFT ************ ╔ aφ s∩ sorr∙ t∩ hea≥ abou⌠ you≥ ___298___« ╔ surσ hopσ tha⌠ yo⌡ ì are on the road to a quick recovery. Sincσ yo⌡ wil∞ bσ confineΣ fo≥ ß fe≈ ___49___¼á ╔ thinδ yo⌡á wil∞ ì enjoy this ___55___ during your recuperation period. 14.10 *** SYMPATHY - ON DEATH OF A BUSINESS ASSOCIATE *********** ╔á woulΣá likσ t∩ expres≤ m∙ sorro≈ a⌠ thσ recen⌠ deatΦá oµá you≥ ì ___299___, ___15___. Iεá thσá timσá i⌠ ha≤ beeε m∙ privilegσ t∩á kno≈á anΣá worδá witΦ ì ___15__▀á herσá a⌠ ___29__▀ ╔ havσ thoroughl∙á enjoyeΣá ___206__▀ ì friendshi≡á anΣ help«á ╔ founΣ ___146__▀ ß sincerσá anΣá helpfu∞ ì associate with whom it was a real pleasure to work. Thσ knowledgσ tha⌠ m∙ thought≤ arσ witΦ you≥ a⌠ thi≤ time¼ ╔ hopσ ì will be of some comfort to you. 14.11 *** SYMPATHY - ON THE DEATH OF AN ACQUAINTANCE ************ Wσá werσá saddeneΣ t∩ learε oµ you≥ recen⌠á loss«á ___26__▀á wa≤ ì likeΣá s∩á mucΦ tha⌠ i⌠ i≤ harΣ t∩ believσ tha⌠ ___300__▀á i≤á n∩ ì longer with us. ___301___ death will be mourned by all those who loved ___302___. 14.12 *** SYMPATHY - TO RELATIVE ON THE DEATH OF AN EMPLOYEE **** ╔ wa≤á jus⌠ informeΣ b∙ ou≥ ___303__▀ oµ you≥ ___304___'≤ death«á ì I⌠á i≤á impossiblσ t∩ adequatel∙ expres≤ m∙ sincerσá sympath∙á a⌠ ì thi≤á mos⌠á difficul⌠á time«á ╔ haΣá workeΣá ver∙á closel∙á witΦ ì ___305__▀ herσ a⌠ ___29___« Therefore¼ ╔ fee∞ tha⌠ ╔ havσ los⌠ ß ì very good friend as well as a fellow co-worker. Please let me know if I can be of any help to you. 14.13 *** TRANSMITTAL - CIRCULAR, CATALOGUE, ETC. *************** Wσá arσ happ∙ t∩ senΣ yo⌡ ou≥ ___306___¼á whicΦ yo⌡ requesteΣá oε ì ___193___. Ou≥á ___307__▀á departmen⌠á ha≤á provideΣá thi≤á materia∞áá whicΦ ì describe≤á ou≥ ___209__▀ iε detail«á Wσ hopσ tha⌠ yo⌡ wil∞á finΣ ì the enclosed material helpful. I⌠ i≤ alway≤ ß pleasurσ t∩ servσ you«á Thank≤ fo≥ you≥á interes⌠ ì in our ___209___. 14.14 *** TRANSMITTAL - TO TRANSMIT A CUSTOMER'S BILL *********** EncloseΣá i≤á ou≥ bil∞ fo≥ ___308__▀ fo≥ ___260__▀á oµá ___243__▀ ì purchased by you on ___109___. Wσ wil∞ expec⌠ paymen⌠ withiε ___309__▀ days¼á iε accordancσ witΦ ì our usual terms. Thank you for your patronage. 14.15 *** TRANSMITTAL - WITHOUT ANY COMMENT ********************* The ___306___ is enclosed for your consideration and use. ___82__▀ hopσ yo⌡ wil∞ finΣ i⌠ useful«á Wσ wil∞ bσ happ∙ t∩ hea≥ ì from you again at any time. 15.01 ** TRAVEL - ACCOUNT ADJUSTMENT, CANCELLATION NOT CREDITED * You≥á statemen⌠ oµ ___310__▀ fo≥ thσ ___43__▀á accoun⌠á ___311__▀ ì include≤á ß chargσ fo≥ ___312__▀ fo≥ ß fligh⌠ oεá ___313__▀á froφ ì ___314___ to ___315___. Wσáá purchaseΣá thesσá ticket≤áá oεáá ___287___¼áá however¼áá thσ ì reservation≤á werσá cancelleΣá fo≥ thi≤ fligh⌠á b∙á telephonσá oε ì ___316___, and the tickets were returned to you at that time. EncloseΣ i≤ ß checδ oµ ___43__▀ fo≥ thσ amoun⌠ oµ you≥ statement¼ ì minu≤á thσá chargσá fo≥ thσá abovσá flight«á Pleasσá credi⌠á thσ ì ___43__▀á accoun⌠á iεá ful∞á o≥ advisσá u≤á iµá ou≥á record≤á arσ ì incorrect. 15.02 ** TRAVEL - CANCELLATION OF PLANE RESERVATION(S) ********** Oεá ___164___¼á ╔ reserveΣ ___317__▀ fo≥ ___15__▀ oε you≥á fligh⌠ ì ___318__▀á froφá ___314__▀ t∩ ___315__▀ leavinτ a⌠á ___319__▀á oε ì ___313___ with the return flight scheduled for ___17___. Becausσ ___18__▀ wil∞ no⌠ bσ ablσ t∩ makσ thi≤ tri≡ a⌠ tha⌠á timσ ì ╔á mus⌠á cance∞á thi≤ reservation«á Wil∞ yo⌡ pleasσá senΣá mσá ß ì written acknowledgment of this cancellation. 15.03 ** TRAVEL - CANCELLING HOTEL RESERVATIONS ***************** Severa∞á ___320__▀á ago¼á ╔ madσ reservation≤á fo≥á ___74__▀á fo≥ ì ___321___. ___18__▀ wil∞ no⌠ bσ ablσ t∩ makσ thσ tri≡ a⌠ thi≤ time«á Pleasσ ì cance∞ thesσ reservation≤ anΣ senΣ mσ ß writteε acknowledgmen⌠ oµ ì the cancellation. Thank you. 15.04 ** TRAVEL - CHANGING HOTEL RESERVATIONS ******************* Severa∞á ___320__▀á ago¼á ╔ madσ reservation≤á fo≥á ___74__▀á fo≥ ì ___321___. ___18__▀ wil∞ no⌠ bσ ablσ t∩ makσ thσ tri≡ a⌠ thi≤ time╗ bu⌠ wil∞ ì bσá therσá oεá ___322___«á Wil∞ yo⌡ pleasσá senΣá mσá ßá writteε ì confirmation of this cancellation and of the new reservation? 15.05 ** TRAVEL - CHANGING OF PLANE RESERVATION(S) ************** Oεá ___164___¼á ╔ reserveΣ ___317__▀ fo≥ ___15__▀ oε you≥á fligh⌠ ì ___318__▀á froφá ___314__▀ t∩ ___315__▀ leavinτ a⌠á ___319__▀á oε ì ___313___ with the return flight scheduled for ___17___. Becausσ ___18__▀ wil∞ no⌠ bσ ablσ t∩ makσ thi≤ tri≡ a⌠ tha⌠á timσ ì ╔á mus⌠á changσá thi≤ reservatioε t∩á you≥á fligh⌠á ___323__▀á oε ì ___324__▀ witΦ thσ returε fligh⌠ scheduleΣ fo≥ ___325___« Pleasσ ì send me a confirmation of this change in flight schedule. 15.06 ** TRAVEL - CONFIRMING VERBAL HOTEL RESERVATIONS ********** Thi≤ wil∞ confirφ thσ reservatioε madσ b∙ telephonσ oεá ___326__▀ ì fo≥á ___327__▀á fo≥ ___15__▀ oε ___321__▀ a⌠ thσá dail∙á ratσá oµ ì ___328___. 15.07 ** TRAVEL - MAKING HOTEL RESERVATIONS ********************* Ou≥ ___44___¼á ___15___¼á i≤ planninτ ß tri≡ t∩ ___176__▀ anΣ ha≤ ì asked me to reserve ___327___ for ___65___ for ___321___. Wil∞á yo⌡á pleasσ confirφ thi≤ reservatioε fo≥ u≤ anΣ senΣá mσá ß ì written acknowledgment of your confirmation? 15.08 ** TRAVEL - HOLD HOTEL ACCOMMODATIONS FOR LATE ARRIVAL **** Sincσ ___15__▀ i≤ expecteΣ t∩ arrivσ afte≥ 6:0░ p.m.¼ pleasσ holΣ ì this reservation for late arrival. 15.09 ** TRAVEL - PLANE RESERVATIONS BY MAIL - CHARGE ACCT ****** Pleasσá makσá ß reservatioε fo≥ ___15__▀ fo≥á ___329__▀á oεá you≥ ì fligh⌠ ___318__▀ froφ ___314__▀ t∩ ___315__▀ leavinτ a⌠ ___319__▀ ì oεá ___313__▀á witΦ thσ returε fligh⌠ scheduleΣ fo≥á ___17__▀á a⌠ ì ___330___. Thσá cos⌠á oµ thesσ ticket≤ i≤ t∩ bσ chargeΣ t∩á thσá accoun⌠á oµ ì ___331___. Please forward the tickets to me by return mail. 15.10 *** TRAVEL - PLANE RESERVATIONS BY MAIL - CHECK PAYMENT *** Pleasσá makσá ß reservatioε fo≥ ___15__▀ fo≥á ___329__▀á oεá you≥ ì fligh⌠ ___318__▀ froφ ___314__▀ t∩ ___315__▀ leavinτ a⌠ ___319__▀ ì oεá ___313__▀á witΦ thσ returε fligh⌠ scheduleΣ fo≥á ___17__▀á a⌠ ì ___330___. ┴ checδ iε thσ amoun⌠ oµ ___181__▀ i≤ enclosed«á Pleasσá forwarΣ ì the tickets to me by return mail. 15.11 *** TRAVEL - REQUEST FOR ROUTING OF PLANE TRIP ************ Wil∞á yo⌡á pleasσ hel≡ mσá routσá m∙á employer¼á ___173___¼á froφ ì ___332__▀á t∩á ___333__▀á viß ___233__▀á witΦá stopover≤á iεá thσ ì following cities for the periods shown: ___334___ ___335___ ___336___ ___173__▀ expect≤ t∩ leavσ ___332__▀ iε thσ ___337__▀ oµ ___41__▀ ì anΣ mus⌠á bσ iε ___338__▀ no⌠ late≥ thaε ___339__▀ oε ___340___«á ì ___341__▀á want≤ t∩ remaiε iε ___333__▀ unti∞ ___64__▀á anΣá theε ì wishes to return to ___332___ by the most direct flight possible. Thank you for your prompt attention to this inquiry. 15.12 *** TRAVEL - SEEKING HOTEL AVAILABILITY & RATES *********** Wil∞ yo⌡ pleasσ senΣ mσ b∙ returε mai∞ thσ rate≤ fo≥ ___327__▀ t∩ ì accommodate ___161___ of our ___74___ from ___41___ to ___64___. ╔ woulΣ appreciatσ you≥ promp⌠ reply¼ sincσ thσ reservation≤ neeΣ ì to be completed as soon as possible. 15.13 *** WELCOME - TO A NEW CUSTOMER *************************** I⌠ give≤ mσ ß grea⌠ dea∞ oµ pleasurσ t∩ welcomσ you≥ patronagσ oµ ì ___29___«á Wσá hopσá t∩ adΣ you≥ namσ t∩ ou≥ lis⌠á oµá satisfieΣ ì ___63___ and will do everything in our power to serve you well. Wσá tr∙ t∩ sho≈ ou≥ appreciatioε fo≥ thσ busines≤ wσá receivσá b∙ ì providinτ you≥ money'≤ wortΦ iε satisfactioε witΦ ou≥ servicσ anΣ ì quality merchandise. I⌠ i≤ ou≥ sincerσ wisΦ t∩ makσ you≥ busines≤ transaction≤ witΦ u≤ ì as pleasant as possible. Please let us know when we can be of service to you. 15.14 *** WELCOME - TO A NEW EMPLOYEE *************************** I⌠á i≤á m∙á grea⌠ pleasurσá t∩á welcomσá you¼á ___15___¼á t∩á ou≥ ì organization. Thσá worδá yo⌡ havσ donσ iε thσ fielΣ oµ ___342__▀á a⌠á ___343__▀ ì indicate≤á tha⌠á wσá arσá fortunatσ t∩ havσá yo⌡á joininτá u≤á a⌠ ì ___29__▀ a≤ ___121___«á Yo⌡ wil∞ bσ workinτ witΦ man∙á congenia∞ ì people and I am sure you will find them capable and cooperative. Let'≤ ge⌠á togethe≥á fo≥á ß visi⌠ a≤ sooε a≤á yo⌡á arσá settled«á ì Meanwhile¼á iµá therσ i≤ anythinτ yo⌡ neeΣ froφ mσ pleasσ le⌠á mσ ì know. 15.15 *** WELCOME - TO THE CITY OF A PROSPECTIVE CUSTOMER ******* It gives us great pleasure to welcome you to ___208___. Wσá arσá surσ yo⌡ wil∞ enjo∙ beinτ here¼á anΣ yo⌡á arσá cordiall∙ ì inviteΣá t∩á visi⌠ u≤ a≤ sooε a≤ yo⌡ havσá thσá opportunity«á Wσ ì woulΣá likσá yo⌡ t∩ becomσ familia≥ witΦ ou≥á ___344__▀á anΣá ou≥ ì friendly personnel will be glad to be of assistance to you. Iµá therσ i≤ anythinτ wσ caε d∩ t∩ makσ yo⌡ morσ a⌠ homσ herσá iε ì ___208___, don't hesitate to call on us.